café manager

Unique Slow Rise Bakery & Cafe; Squamish; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Gratuities

Learning/training paid by employer

Variable or compressed work week

Job summary

Unique Slow Rise Bakery & Cafe in Squamish, BC is seeking an experienced restaurant operations manager to oversee daily activities, ensure service quality and health and safety compliance, and lead a hospitality team on site.

Requires 3–5 years in food service management and a college-level certificate; strong customer service, communication, training, and inventory skills are essential. You will help with marketing plans and event coordination, including managing gratuities.

Qualifications

• Experience in food service/hospitality management is expected.
• Strong communication and leadership abilities required.
• Ability to supervise and train staff, and enforce procedures.

Responsibilities

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Skills

Excellent oral communication

Excellent written communication

Organized

Team player

Ability to multitask

Client focus

Dependability

Efficient interpersonal skills

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Tools

Electronic cash register

Point of sale system

Job description

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Food service establishment
• Hospitality industry

Responsibilities

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Experience and specialization

Computer and technology knowledge

• Electronic cash register
• Point of sale system

Area of work experience

• Operations

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Standing for extended periods

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Team player
• Ability to multitask

Benefits

Financial benefits

• Gratuities

Other Benefits

• Learning/training paid by employer
• Variable or compressed work week