Business System Analyst (SAP Technical Business Analyst)

Creative Solutions Services, LLC; Calgary; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

Matrix HR in Calgary, AB is recruiting a Business System Analyst (SAP Technical Business Analyst) to support a major SAP S/4HANA transformation program. The role translates business needs into testable requirements and designs across SAP S/4HANA and integrated solutions.

The successful candidate will collaborate with business stakeholders, functional and technical teams, system integrators, and vendors to define requirements, align solutions, test, and ensure readiness.

Qualifications

• 5+ years of experience as a Business Analyst or Technical Business Analyst supporting enterprise programs.
• Experience supporting ERP transformation initiatives, preferably SAP S/4HANA implementations.
• Strong experience with requirements gathering, process analysis, documentation, and stakeholder facilitation.
• Working knowledge of SAP S/4HANA capabilities, integrations, reporting, and enterprise processes.
• Experience collaborating across business, functional, technical, data, security, and vendor teams.
• Ability to create high-quality documentation including requirements specifications, process maps, user stories, acceptance criteria, and decision logs.
• Experience supporting testing activities, including SIT/UAT, defect management, and requirements traceability.
• Familiarity with tools such as SAP Cloud ALM, Azure DevOps, or similar platforms.

Responsibilities

• Gather, analyze, and document business and technical requirements for SAP S/4HANA capabilities, integrations, reporting, data, security, and controls.
• Facilitate workshops to define current/future processes, capture decisions, and identify dependencies.
• Maintain traceability between requirements, solution designs, testing scenarios, and supporting documentation.
• Support backlog refinement, user stories, acceptance criteria, and change impact assessments.
• Review solution designs with functional and technical teams to ensure alignment with business requirements.
• Support SIT/UAT activities, including test scenario development, defect triage, and resolution tracking.
• Prepare governance documentation including requirements status, risks, issues, decisions, and readiness reporting.

Skills

SAP S/4HANA

Requirements gathering

Stakeholder facilitation

Documentation

SIT/UAT testing

Backlog & user stories

Azure DevOps

SAP Cloud ALM

Communication skills

Cross-functional collaboration

Tools

SAP Cloud ALM

Azure DevOps

Job description

Matrix HR is recruiting on behalf of a leading Energy Services Client for a Business System Analyst (SAP Technical Business Analyst) to support a major SAP S/4HANA transformation program.

This role will translate business needs into clear, testable requirements and solution designs across SAP S/4HANA and integrated enterprise solutions. The successful candidate will collaborate with business stakeholders, functional teams, technical teams, system integrators, and vendors to support requirements definition, solution alignment, testing, and operational readiness.

Key Responsibilities

• Gather, analyze, and document business and technical requirements for SAP S/4HANA capabilities, integrations, reporting, data, security, and controls.

• Facilitate workshops to define current/future processes, capture decisions, and identify dependencies.

• Maintain traceability between requirements, solution designs, testing scenarios, and supporting documentation.

• Support backlog refinement, user stories, acceptance criteria, and change impact assessments.

• Review solution designs with functional and technical teams to ensure alignment with business requirements.

• Support SIT/UAT activities, including test scenario development, defect triage, and resolution tracking.

• Prepare governance documentation including requirements status, risks, issues, decisions, and readiness reporting.

Required Qualifications & Experience

• 5+ years of experience as a Business Analyst or Technical Business Analyst supporting enterprise programs.

• Experience supporting ERP transformation initiatives, preferably SAP S/4HANA implementations.

• Strong experience with requirements gathering, process analysis, documentation, and stakeholder facilitation.

• Working knowledge of SAP S/4HANA capabilities, integrations, reporting, and enterprise processes.

• Experience collaborating across business, functional, technical, data, security, and vendor teams.

• Ability to create high-quality documentation including requirements specifications, process maps, user stories, acceptance criteria, and decision logs.

• Experience supporting testing activities, including SIT/UAT, defect management, and requirements traceability.

• Familiarity with tools such as SAP Cloud ALM, Azure DevOps, or similar platforms.

Preferred Qualifications

• Experience supporting large-scale SAP S/4HANA transformation programs.

• Experience within the energy, utilities, or other regulated industries.

• Knowledge of SAP controls, governance, security roles, and audit requirements.

• Agile, Scrum, PMP, or ISTQB certification considered an asset.

What You Bring

• Strong communication and stakeholder management skills.

• Ability to translate complex business needs into clear technical requirements.

• Strong analytical skills with attention to detail and documentation quality.

• Experience working in structured enterprise delivery environments.

Position Details

• Location: Calgary, AB (On-site/hybrid 3 days office and 2 days remote)

• Contract Duration: September 2026 – September 30 2027 (extension of contract/conversion to permanent full time status could be considered, but unknown at this time)

• Schedule: Monday – Friday, 40 hours/week