Business Senior Analyst

CITI; Mississauga; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Business Senior Analyst to enhance vendor management and compliance within a dynamic financial services environment. This role involves managing supplier relationships, ensuring adherence to Third Party Risk Management standards, and optimizing data for strategic decision-making. You'll collaborate with diverse stakeholders, drive continuous improvement initiatives, and support key reporting activities. If you're passionate about risk management and thrive in a complex global setting, this opportunity offers a platform to make a significant impact while advancing your career in a supportive and inclusive workplace.

Qualifications

• Experience in Third Party Risk Management within a regulatory framework.
• Strong analytical and problem-solving skills with effective communication.

Responsibilities

• Manage vendor lifecycle and ensure compliance with risk management standards.
• Provide expert guidance on Third-Party Management key controls and processes.

Skills

Third Party Risk Management

Analytical Skills

Interpersonal Skills

Problem-Solving Techniques

Communication Skills

Education

Bachelor's degree or equivalent experience

Tools

Aravo

CASP+

OneTPM

GEP

P2P

Job description

The Business Senior Analyst is an intermediate-level position responsible for liaising between technologists, business users and external third-party suppliers to ensure CITI requirements for suppliers are compliant with Third Party Risk Management Program standards. The overall objective of this role is to contribute to continuous improvement, provide support for strategic technology initiatives, manage common systematic capabilities and drive simplification and productivity saves across the technology footprint.

Responsibilities:

• Responsible for managing the end-to-end vendor management lifecycle for incremental and current supplier relationships.
• Ensure business unit compliance to required policies and regulations defined by Third Party Risk Management program standards.
• Maintain data integrity of internal systems of record and TPM tools, automating and optimizing data sources to develop business intelligence for senior management to make strategic decisions on suppliers.
• Review, assess, and act on results of Third-Party Risk Management activities by facilitating and executing planning and pre-contract due diligence activities, contract, ongoing monitoring, and relevant exit strategies.
• Provide expert guidance and support on the development of Third-Party Management key controls, standard processes, operating procedures, and promulgation of best practices.
• Perform reviews of Vendor Lifecycle (Pre-Contract due diligence, post-contract ongoing monitoring) and provide credible challenges to accountable/responsible parties.
• Manage Third Party contracts ensuring contracts are properly executed and uploaded in the Vendor Contract Management System.
• Support Third-Party Risk Management reporting activities as required and participate in continuous improvement activities.
• Interface with all third-party stakeholders including Third Party Officers (TPOs), Business Activity Owners (BAOs), TP-RAP Support, Supplier Oversight, Third Party Management Team (TPM), Sector and Regional Third-Party Risk teams, and other Citi business stakeholders on a regular basis.
• Build relationships with supplier contacts that cross regions, sectors, and functions to ensure third party compliance to Citi policies, contractual obligations, and SLAs.
• Review results of third-party risk monitoring activities providing credible challenges to, and quality checks of, such results.
• Monitor the Key Indicators for the business, including vendor performance.
• Identify any significant changes for vendor relationships and trigger the update of Third-Party Risk Assessments.
• Partner with ESC Sourcing Team to strategically manage business unit portfolio of contracts, facilitating on-time renewals, defining strategies, and identifying opportunities to optimize and identify productivity saves.
• Effectively communicate with key stakeholders both internal and external.
• Complete and update Third Party Risk Management procedures and documentation and relevant process documentation.

Qualifications:

• Commensurate years of experience in Third Party Risk Management within a regulatory financial services framework.
• Working knowledge of Third-Party Management Tools (Aravo, CASP+, OneTPM, GEP, P2P).
• Experience working in a complex global environment with multiple stakeholders.
• Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques.
• Proven interpersonal, diplomatic and influencing skills.
• Consistently demonstrate clear and concise written and verbal communication.
• Experience with contract management.
• Experience with Cloud Architecture Review Program.

Education:

• Bachelor's degree/University degree or equivalent experience.

Job Family Group: Technology

Job Family: Business Analysis / Client Services

Time Type: Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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