Business Development Manager, Repair

The Dufresne Group; Winnipeg; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the repair and restoration industry is seeking a Business Development Manager to enhance growth in both B2B and B2C sectors. The role involves strategic marketing, building partnerships, and optimizing sales pipelines, contributing to sustainable business practices. Comprehensive benefits and a supportive work environment are part of the package.

Benefits

Market competitive wages

Comprehensive benefits plan

Employer Sponsored Retirement Savings Plan

Career growth and continuous development

Respectful family-oriented working environment

Qualifications

• Experience in sales or business development.
• Strong communication and negotiation skills.
• Ability to manage a CRM and analyze market data.

Responsibilities

• Drive lead generation and conversion across B2B and B2C channels.
• Build and manage long-term partnerships.
• Deliver monthly reports on sales performance and KPIs.

Skills

Strategic Thinking

Lead Generation

Sales Optimization

Partnership Development

Marketing Campaigns

Job description

Description

The Dufresne Group is currently seeking a remote Repair Business Development Manager.

The Business Development Manager (BDM) plays a pivotal role in scaling and accelerating growth for our repair and restoration business for both B2C and B2B markets. This individual will drive brand awareness, forge strategic partnerships, and convert prospects into loyal, repeat clients. Passionate about sustainability, craftsmanship, and exceptional guest experiences in alignment with TDGs values, the BDM will blend strategic thinking with hands-on execution to help position TDG as the premier choice for furniture repair, restoration, and sustainability solutions.

As a Business Development Manager, Repair you will be responsible for…

• Driving lead generation and conversion across both consumer (B2C) and commercial (B2C) channels.
  
• Developing, maintaining, and optimizing a high-quality sales pipeline using CRM tools and data-driven forecasting.
  
• Proactively pitch TDG's services to targeted verticals, including furniture retailers, interior designers, realtors, hospitality groups, insurance providers, and restoration companies.
  
• Track and analyze pipeline performance to identify growth opportunities and optimize sales tactics.
  
• Execute targeted marketing campaigns (digital, print, social) to increase awareness and lead volume.
  
• Represent TDG at industry trade shows, pop-up events, and local community activations to drive engagement and expand the customer base.
  
• Collaborate with the marketing team to develop compelling promotional materials, digital content, and branded experiences that reflect TDG's values and service
  excellence.
  
• Identify, initiate and close new referral partnerships and strategic alliances to expand market reach.
  
• Build and manage long-term partnerships, ensuring ongoing alignment, satisfaction, and mutual value.
  
• Serve as a brand ambassador, effectively communicating TDG's unique service offerings and eco-conscious mission.
  
• Educate and promote to clients our full suite of services, including white-glove repair, refinishing, reupholstery and custom restoration.
  
• Deliver monthly reports on sales performance (activity, lead conversions), campaign ROI, and business development KPIs.
  
• Collaborate cross-functionally with operations, marketing, and service delivery teams to align efforts and support business priorities and strategic decisions.
  

The Dufresne Group is committed to investing in our team members; we offer:

• Market competitive wages;
• Comprehensive benefits plan and excellent employee discounts;
• Employer Sponsored Retirement Savings Plan;
• Career growth and continuous development;
• Respectful and family-oriented working environment with strong company values.

*Other duties: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that may be required, or which may change over time, and which can be changed at any time, with or without notice.