Business Development Manager, Ontario

Demant Polska; Canada; Hybrid; CAD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive salary with annual reviews

Excellent medical benefits

Group RRSP contributions

Career development programs

Paid professional membership dues

Job summary

Oticon is seeking a driven Business Development Manager for Ontario, Canada, to grow the hearing care business. The role is field-based with extensive travel, focusing on building relationships with clinics and audiologists, driving sales, and providing technical product training and support.

You will manage CRM data, develop territory plans, and present updates to senior leadership. A post-secondary degree in a related field and 5+ years of sales experience in healthcare are preferred.

Qualifications

• Requires related post-secondary degree; formal education in hearing care preferred.
• Minimum 5 years of sales experience in healthcare or hearing care settings.
• Strong communication, presentation, and organizational skills.
• Ability to travel 50–70% within territory and sometimes internationally.

Responsibilities

• Grow and maintain existing business; develop new opportunities.
• Meet annual sales quotas and metrics.
• Build long-term relationships with clinics, dispensers and audiologists.
• Maintain CRM with appointments and call notes; keep data up to date.
• Develop annual business territory plan; present updates to leadership.
• Prepare and deliver technical presentations and product demos.
• Evaluate territory performance and adjust strategies to improve results.
• Ensure compliant with company sales policies; provide training on products.

Skills

Verbal communication

Presentation skills

Negotiation

Account management

Education

Post-secondary degree (Audiology/HIS preferred)

Tools

Salesforce

Excel

PowerPoint

Job description

We are a global market leader in hearing healthcare and are currently looking for a highly energetic hearing care professional to join our team.

The Role:

We are currently looking for a full-time Business Development Manager that would be responsible for driving business growth in our Ontario team. The role will own a sales territory and focus on building and maintaining strong relationships with customers, developing new sales opportunities, meeting territory sales goals, and representing the Company in an exemplary and professional manner. The BDM will also provide a high level of technical customer service, clinical support and product training for our customers.

This role will be field based (home office) with significant travel throughout the territory. Major duties and accountabilities include:

• Responsible for growing/maintaining existing business and developing new business through competitive conversions and market share gains.
• Responsible for meeting annual sales quotas and associated sales metrics.
• Build and maintain long-term relationships with customers such as clinic owners, dispensers, and audiologists to achieve territory sales goals and to leverage additional opportunities.
• Maintain CRM database of customer contacts and information including appointments, call notes, and all other relevant information to maintain accurate and up to date CRM.
• Build an annual business plan for the territory outlining how the territory will be successful. Present this plan and other updates (QBRs) as needed to RSM, Director of Sales and other relevant participants.
• Responsible for preparing and conducting technical presentations and demonstrations when appropriate.
• Evaluate territory performance against established objectives and guidelines (such as sales forecasts, budget, number of new accounts, discount levels, gross margins, etc.) and take appropriate action to improve performance.
• Ensure that sales activities in the territory comply with the Company’s sales policies and procedures.
• Perform training duties for in-house staff and customers on Company’s products and services.
• Work with the Marketing team to represent the Company at various conferences, trade shows, seminars, workshops etc, including development and presentation of slide decks where required.

Here’s Who We’re Looking For:

• A related post-secondary degree is required; formal education in hearing care (Audiology, HIS) required.
• Minimum of 5 years of Sales experience, preferably in healthcare or hearing aid clinic setting.
• Excellent verbal and written communication skills and interpersonal skills to interact with customers.
• Excellent presentation, negotiation, and organizational skills with technical aptitude.
• Ability to represent the Company in a professional and courteous manner.
• Frequent travel (50% - 70%) within territory and at times Canada or International.
• Proficiency with CRM (Salesforce.com), Excel, Power Point software.
• Ability to work in a complex environment with varying degree of tasks (sales, training, tech support, telephone support, etc.).
• Must own a reliable vehicle (max 6 years old) and have a valid driver’s license.

Why Should You Work With Us?

• Competitive salary with annual reviews.
• Excellent medical benefits; including dental, vision and health, Employee Assistance Program.
• Fitness/Exercise spending account.
• Group RRSP contributions.
• Dynamic work atmosphere.
• Career development programs and opportunities.
• Paid annual professional membership dues.

Accommodations

Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

This job description is not intended to be, nor should it be construed as, a contract of employment, nor as an exhaustive statement of duties, responsibilities or requirements. This job description is to be used

as a guideline to give you an understanding of what the Company has defined this position to be by describing the general content of the responsibilities for the performance of this job. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.

Business Development Manager, Ontario

., ON, CA, .

About Oticon

About Oticon

Oticon is a part of Demant. Demant is a world-leading hearing healthcare and technology group built on a heritage of care, health, and innovation since 1904. The Group offers innovative technologies, solutions, and expertise to help people hear better. In every aspect, from hearing care, hearing aids and hearing implants to diagnostic equipment and services and audio solutions, Demant is active and engaged. Headquartered in Denmark, the Group employs more than 21,000 people globally and is present with solutions in 130 countries where we create life-changing hearing health and high-end audio and video solutions. William Demant Foundation holds the majority of shares in Demant A/S, which is listed on Nasdaq Copenhagen and among the 25 most traded stocks.