Business Development Manager, gas detection

Software Paradigms International; Montreal (administrative region); Hybrid; CAD 70,000 - 100,000; Full time

Job summary

Software Paradigms International is seeking a field-oriented sales professional to expand our Technical Services portfolio, focusing on gas detection solutions. You will collaborate with outside sales, understand client operations, and tailor proposals to meet regulatory and technical needs.

Travel to customer sites will be a component of this role. You will serve as a technical resource, deliver compelling presentations, and help develop service offerings while driving revenue growth and strong

Qualifications

• Experience in gas detection and related technical services.
• Ability to leverage technology to support decision-making in sales.
• Background in a technical environment preferred (industrial operations, engineering).

Responsibilities

• Support outside sales by identifying and developing opportunities in technical services and gas detection programs.
• Act as trusted advisor to customers, understanding operational, regulatory and technical challenges and recommending solutions.
• Provide training and support on complex projects to sales teams and customers.
• Conduct site visits, needs assessments and evaluations to determine appropriate solutions.
• Prepare quotations, technical proposals and customer presentations.
• Develop new business opportunities and promote SPI's full range of services.
• Manage opportunities and sales pipeline from qualification to closing in CRM.
• Build relationships with customers, partners and industry influencers through events and networking.

Skills

Gas detection

Sales experience

Technical service

CRM experience

Tools

Salesforce

Microsoft Excel

Job description

YOUR CHALLENGES

Develop, maintain, and grow strong business relationships with the company's prospective and existing customers. Identify sales opportunities, increase revenue, and contribute to the growth of SPI's Technical Services department, with a primary focus on gas detection solutions and programs.

YOUR RESPONSIBILITIES

• Support the outside sales team in identifying, qualifying, and developing opportunities related to technical services and engineering, with a particular focus on gas detection programs.
• Serve as a trusted advisor to customers by understanding their operational, regulatory, and technical challenges and recommending solutions tailored to their needs.
• Act as a technical resource for sales teams by providing training, coaching, and support on complex projects and customer opportunities.
• Conduct site visits, needs assessments, and preliminary evaluations to determine the most appropriate solutions.
• Collaborate with technical and field teams to develop competitive service offerings, technical solutions, and customer proposals.
• Prepare and deliver quotations, technical proposals, service offerings, and customer presentations.
• Develop new business opportunities with both existing and prospective customers by promoting SPI's full range of services.
• Manage and track opportunities, proposals, and the sales pipeline within the CRM from qualification through closing.
• Build and maintain strong relationships with customers, partners, and key industry influencers through participation in industry events, professional associations, and networking activities.
• Contribute to service offering development and growth objectives while ensuring a smooth transition of projects to field operations teams.

YOUR SPECIFIC MEASURES OF SUCCESS

• Sales and gross margin performance;
• Net new customers;
• Customer satisfaction.

WHAT WE ARE LOOKING FOR

• Experience in gas detection;
• Sales experience and the ability to leverage technology to support decision-making;
• Background in a technical environment such as industrial operations, aerospace, construction, engineering, or a related field (considered a strong asset);
• Basic mechanical aptitude and hands-on capability, including taking measurements during customer site visits.