Business Banking: Customer Success Officer I

TD; Nanaimo; On-site; CAD 45,000 - 64,000; Full time

Job summary

TD in Nanaimo, British Columbia, is seeking a Customer Service Officer to support Relationship Managers and Account Managers in day-to-day banking needs. You will help onboard new customers and deliver legendary service across the portfolio to grow the business.

You will act as a first point of contact for administrative tasks, assist with credit administration, documentation, and reporting, and collaborate with TD partners to provide timely, accurate solutions for clients.

Qualifications

• High school education; undergraduate degree preferred.
• 1+ years of related experience.

Responsibilities

• Meet or exceed CSO LEI target.
• Onboard new customers to the bank.
• Deliver legendary service at every interaction and support growth.
• Act as first point of contact for day-to-day administrative needs.

Skills

Customer service

Communication

Education

High school diploma

Undergraduate degree preferred

Job description

TD in Nanaimo, British Columbia, is seeking a Customer Service Officer to support Relationship Managers and Account Managers in day-to-day banking needs. You will help onboard new customers and deliver legendary service across the portfolio to grow the business.

You will act as a first point of contact for administrative tasks, assist with credit administration, documentation, and reporting, and collaborate with TD partners to provide timely, accurate solutions for clients.