Business Analyst, Assessment

Esri Canada; Toronto; On-site; CAD 74,000 - 90,000; Full time

Benefits offered by this job

Work from Home

Hybrid work

Paid time off

Office closures and events

Job summary

Esri Canada, a leading GIS solutions provider, is seeking a full-time Business Analyst to join our Assessment team. This remote Canada-based role focuses on requirements elicitation, business process mapping, and solution alignment for the AAGAMA program.

You will partner with project teams to deliver high-quality GIS-enabled solutions. As an Analyst, you will document user stories, requirements, and test scripts, participate in client workshops, and support testing and validation activities to

Qualifications

• Minimum 3 years in business analysis, GIS, or assessment environments.
• Experience supporting client-facing implementation projects with requirements elicitation and process documentation.
• Professional certification in BA/PM/Agile is an asset.
• Post-secondary degree in BA, GIS, Public Administration, CS, or related field.
• Fluency in English for regular client communication.

Responsibilities

• Support analysis activities for AAGAMA implementations, including elicitation, mapping, and documentation.
• Analyze client assessment and valuation workflows for alignment with AAGAMA capabilities.
• Document user stories, requirements, acceptance criteria, and test scripts.
• Participate in client workshops and interviews to gather information.
• Collaborate with project teams to support execution and quality assurance.
• Identify gaps between client needs and system capabilities for review.

Skills

Business analysis

GIS experience

Client workshops

Education

BA/GIS degree

Job description

Esri Canada has an exceptional opportunity for a full-time Business Analyst to join our Assessment team.

Reporting to the Manager of Solution Analysis, the Business Analyst supports the delivery of Esri Canada’s Assessment Analyst: Geographic‑Assisted Mass Appraisal (AAGAMA) solution within the Professional Services Assessment practice. This role contributes to business analysis activities across client engagements, including requirements gathering, business process documentation, and solution alignment. Working under the guidance of senior team members, the Business Analyst, Assessment collaborates with project teams to support the implementation of consistent, high‑quality solutions.

This role will be based remotely in Canada.

About us:

Esri Canada provides geographic information system (GIS) solutions that empower people in business, government and education to make informed and timely decisions by leveraging the power of mapping and spatial analytics.

If you are passionate about making an impact in an organization that’s committed to creating a sustainable future, consider joining our team!

A Day in the Life of a Business Analyst at Esri Canada:

• Support business analysis activities for AAGAMA implementation projects, including requirements elicitation, business process mapping, and documentation.
• Assist in analyzing client assessment and valuation workflows to understand alignment with AAGAMA capabilities and established practices.
• Document business user stories, requirements, process flows, acceptance criteria, and test scripts to support solution configuration and delivery.
• Participate in client workshops, interviews, and working sessions, contributing to information gathering and documentation.
• Collaborate with Project Managers, senior Business Analysts, Consultants, and technical teams to support project execution.
• Identify and document gaps between client needs and system capabilities for review by senior team members.
• Contribute to the development and maintenance of analysis templates, standards, and reusable project assets.
• Support testing, validation, and quality assurance activities to confirm alignment between requirements and delivered solutions.

What you bring to the team:

• Minimum 3 years of relevant experience in business analysis, GIS, or assessment-related environments.
• Experience supporting business analysis activities within client-facing implementation projects, including requirements elicitation, process documentation, and solution alignment.
• Professional certification in business analysis, project management, or Agile methodologies (such as Certified Business Analysis Professional (CBAP), Project Management Professional (PMP), PRINCE2, or Scrum-related certifications) is considered an asset.
• Post‑secondary degree or diploma in Business Analysis, GIS, Public Administration, Computer Science, or related field.
• An equivalent combination of education and relevant experience may be considered.
• Post‑secondary degree or diploma in Business Analysis, GIS, Public Administration, Computer Science, or related field.
• An equivalent combination of education and relevant experience may be considered.
• Fluency in English is essential, as this role requires regular client communication and support in English‑speaking regions

Bonus points for this position:

• Bilingual proficiency (English / French) is considered an asset.

At Esri Canada, we are committed to fair and competitive compensation. This role offers a base salary range of $73,700 to $90,200 annually, determined based on experience, skills, and internal equity. We regularly benchmark across a variety of positions, industries and levels to ensure we remain competitive in the market.

What Esri Canada offers you:

We prioritize our employees’ well‑being and work‑life balance. Our benefits include:

• Work from Home or hybrid work
• Generous Paid Time‑Off: Enjoy up to 6 weeks of time off per year, including:
• 3 weeks of paid annual vacation, increasing with years of service
• 50 hours of Paid‑Time Off (PTO) for personal needs
• 32 hours of Summer Days
• Winter holiday office closure
• RRSP match increasing with years of service
• Training and development programs for professional growth
• Company perks including discounts on gym memberships, technology purchases and more.
• Company-sponsored events and social activities
• Employee‑driven initiatives such as yoga sessions, book clubs, interactive podcasts, and more.

Esri Canada fosters a dynamic and inclusive work culture, the opportunity to build your skills, and the flexibility to work remotely or at any of our offices across Canada. Occasional travel to corporate offices or customer sites may be required for certain positions. We offer attractive salaries, an engaging work environment, and an outstanding benefits package with generous time‑off. We valueemployment equity and will provide accommodations upon request at any stage of the hiring process. We appreciate all applications, but only those selected for an interview will be contacted. Our hiring process includes background checks as a condition of employment.