GIS Application Specialist, Public Works

Esri Canada; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Work from Home or hybrid work

Generous paid time off

Health benefits

RRSP match

Professional development

Job summary

Esri Canada is seeking an Application Specialist to design and deliver GIS-based solutions for municipal and client projects. You will analyze requirements, configure ArcGIS technologies, and support end-to-end deployments across geodatabases, web and mobile apps.

You will lead demonstrations, provide training, and mentor junior staff while collaborating with cross-functional teams to meet client objectives and timelines.

Qualifications

• Minimum 5 years designing GIS-based solutions in a client-facing setting.
• Experience with asset/work management, permitting, licensing processes.
• Certification in Esri technologies is a plus.
• Ability to translate business needs into technical solutions.
• Experience with SQL and scripting; technical documentation practices.

Responsibilities

• Manage technical activities for small to medium client engagements within scope, schedule, quality.
• Lead requirements clarification and solution design using Trimble and Esri tech.
• Install, configure, deploy and support GIS software including geodatabases and mobile apps.
• Deliver demonstrations and training to customers.
• Design GIS-based solutions addressing client objectives (public works, asset management, licensing).
• Provide input and estimates for proposals and project plans.
• Identify and resolve technical issues; escalate where needed.
• Collaborate with project teams to ensure delivery success.
• Provide mentoring to junior resources.

Skills

GIS design

Requirements analysis

Technical guidance

SQL relational databases

Communication

Project collaboration

Mentoring

Problem solving

Bilingual EN/FR

Education

GIS/Computer science degree or diploma

Equivalent education/experience

Tools

ArcGIS Enterprise

ArcGIS Online

ArcGIS API for Python

ActiveReports or similar reporting tools

Job description

A day in the life of an Application Specialist at Esri Canada:

• Manage assigned technical activities for small to medium-client engagements, delivering solutions that align with defined scope, schedule, and quality objectives.
• Lead and contribute to requirements clarification, needs analysis, and functional solution design using off-the-shelf Trimble and Esri technology.
• Install, configure, deploy, upgrade, and support Trimble and Esri technology, including geodatabase, web, and mobile applications.
• Deliver product demonstrations and training to prospective and existing customers.
• Design and implement GIS-based solutions that address client business objectives, including public works, asset management, permitting, licensing, and related business requirements.
• Provide technical input, validation, and estimates in support of proposals, statements of work, and project planning activities.
• Identify and resolve technical issues within assigned accountability, escalating issues that fall outside established frameworks.
• Collaborate effectively with project team members and cross-functional groups to support successful project delivery.
• Provide technical guidance and informal mentoring to junior resources as required within assigned project work.

What you bring to the team:

• Post-secondary degree or diploma in computer science, engineering, geography, GIS, information technology, or related field.
• An equivalent combination of education and relevant experience may be considered.
• Minimum 5 years of relevant experience designing, configuring, and implementing GIS-based solutions in a professional services, consulting, or client‑facing technical environment.
• Experience supporting asset and work management, permitting, licensing, or related municipal business processes.
• Esri Technical Certification in one or more relevant areas (such as ArcGIS Desktop, ArcGIS Online, ArcGIS Maps SDK for JavaScript, or ArcGIS API for Python) is considered an asset.
• Demonstrated ability to analyze business needs and translate requirements into practical technical solutions.
• Demonstrated experience using third‑party reporting packages such as ActiveReports or similar reporting engines.
• Working knowledge of relational databases (SQL), scripting or automation concepts, and technical documentation practices.
• Proven experience configuring and supporting ArcGIS Enterprise, ArcGIS Online, and related Esri technologies.
• Strong analytical and problem‑solving skills applied to moderately complex technical challenges.
• Effective written and verbal communication skills, including the ability to explain technical concepts to non‑technical audiences.
• Proven ability to plan and manage multiple assignments concurrently while meeting deadlines.
• Strong collaboration skills and ability to work effectively within cross‑functional project teams.
• Bilingual proficiency (English / French) is considered an asset.

Job description:

A day in the life of an Application Specialist at Esri Canada:

• Manage assigned technical activities for small to medium‑client engagements, delivering solutions that align with defined scope, schedule, and quality objectives.
• Lead and contribute to requirements clarification, needs analysis, and functional solution design using off-the-shelf Trimble and Esri technology.
• Install, configure, deploy, upgrade, and support Trimble and Esri technology, including geodatabase, web, and mobile applications.
• Deliver product demonstrations and training to prospective and existing customers.
• Design and implement GIS-based solutions that address client business objectives, including public works, asset management, permitting, licensing, and related business requirements.
• Provide technical input, validation, and estimates in support of proposals, statements of work, and project planning activities.
• Identify and resolve technical issues within assigned accountability, escalating issues that fall outside established frameworks.
• Collaborate effectively with project team members and cross‑functional groups to support successful project delivery.
• Provide technical guidance and informal mentoring to junior resources as required within assigned project work.

What you bring to the team:

• Post-secondary degree or diploma in computer science, engineering, geography, GIS, information technology, or related field.
• An equivalent combination of education and relevant experience may be considered.
• Minimum 5 years of relevant experience designing, configuring, and implementing GIS-based solutions in a professional services, consulting, or client‑facing technical environment.
• Experience supporting asset and work management, permitting, licensing, or related municipal business processes.
• Esri Technical Certification in one or more relevant areas (such as ArcGIS Desktop, ArcGIS Online, ArcGIS Maps SDK for JavaScript, or ArcGIS API for Python) is considered an asset.
• Demonstrated ability to analyze business needs and translate requirements into practical technical solutions.
• Demonstrated experience using third‑party reporting packages such as ActiveReports or similar reporting engines.
• Working knowledge of relational databases (SQL), scripting or automation concepts, and technical documentation practices.
• Proven experience configuring and supporting ArcGIS Enterprise, ArcGIS Online, and related Esri technologies.
• Strong analytical and problem‑solving skills applied to moderately complex technical challenges.
• Effective written and verbal communication skills, including the ability to explain technical concepts to non‑technical audiences.
• Proven ability to plan and manage multiple assignments concurrently while meeting deadlines.
• Strong collaboration skills and ability to work effectively within cross‑functional project teams.
• Bilingual proficiency (English / French) is considered an asset.

What Esri Canada offers you:

We prioritize our employees’ well-being and work‑life balance. Our benefits include:

• Work from Home or hybrid work

• • Generous Paid Time-Off: Enjoy up to 6 weeks of time off per year, including:
  • 3 weeks of paid annual vacation, increasing with years of service
  • 50 hours of Paid‑Time Off (PTO) for personal needs
  • 32 hours of Summer Days
  • Winter holiday office closure
• Comprehensive health benefits plan
• RRSP match increasing with years of service
• Training and development programs for professional growth
• Company perks including discounts on gym memberships, technology purchases and more.
• Company-sponsored events and social activities
• Employee-driven initiatives such as yoga sessions, book clubs, interactive podcasts, and more.