Budtender - Cannabis Retail

Push Operations; Ottawa; On-site; CAD 24,000 - 26,000; Part time

Benefits offered by this job

New modern store

Company events

Wide variety of cannabis and accessory

Job summary

Purple Meadow in Ottawa is seeking a part-time Budtender to assist customers, verify IDs, and provide product guidance. The role emphasizes education, customer experience, and accurate POS handling in a fast-paced cannabis retail setting.

The ideal candidate has 1 year of customer service experience, knowledge of cannabis products, and can work nights, weekends, and holidays. Bilingual abilities are considered an asset; CannSell certification and background checks are required.

Qualifications

• Customer service experience preferred within retail.
• Cannabis product knowledge is an asset.
• Bi-lingual candidates are preferred.
• Willing to work nights, weekends, holidays and peak season.
• Must be 19+ per Ontario law; CannSell certification; background check required.

Responsibilities

• Check IDs to verify legal age.
• Educate customers on safe use of cannabis products.
• Advise customers on suitable products based on needs, preferences, budgets, and strains.
• Stay up to date with new products and industry trends to advise customers.
• Provide an exceptional customer experience.
• Process transactions using the store POS system.
• Ensure the shop floor is clean and organized.
• Display products and restock after sales.
• Maintain a clean and organized storefront.
• Assist in inventory counts.
• Support customers in-store and over the phone.
• Process transactions and orders.
• Complete tasks as assigned by store managers.

Skills

Customer service

Bi-lingual

Flexible

Cannabis knowledge (asset)

Tools

POS system

Job description

Purple Meadow is a proudly local, fast-growing cannabis retail company based in Ottawa’s National Capital Region. We’re more than just a place to buy cannabis—we’re a community hub focused on connection, education, and a better customer experience. Whether you're looking for everyday essentials or something premium, we offer a wide range of products to meet every need, budget, and curiosity.

At Purple Meadow, our team of passionate cannabis enthusiasts and knowledgeable professionals is dedicated to providing a welcoming, informative, and personalized experience for every customer. We take pride in offering a thoughtfully curated selection of cannabis products and accessories, along with expert guidance to support each individual's unique cannabis journey.

Our dedication to customer service and cannabis education has earned us recognition asBest Dispensary in the region—twice, a reflection of the trust our community places in us and the passion we bring to everything we do.

Education is at the heart of our approach. We regularly host product knowledge sessions, “learn and burns” with brand reps, and ongoing team training to stay informed and inspired. We also attend major industry events and proudly host our own in-house andcommunity-based events that engage, educate, and celebrate cannabis culture.

Whether you're new to cannabis or a seasoned consumer, Purple Meadow is your go-to for trusted advice, accessible products, and a meaningful connection to the evolving world of cannabis.

Available Job Types:

• Part-time (21 - 28 hrs/week)

Salary: $ 17.60 - $19.00 per hour

• Checking customers' identification documents to verify that they are of legal age.
• Educating customers on the safe use of their selected cannabis products.
• Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
• Staying up to date with new cannabis products on the market as well as the latest industry trends to better advise the customers.
• Provide an exceptional customer experience.
• Processing customers' payment transaction using the dispensary's Point of Sale (POS) system.
• Ensuring that the shop floor is always clean and well-organized.
• Product display setup and restocking after sale.
• Maintain a clean and organized store front.
• Assisting in Inventory count.
• Support, guide and answer questions throughout customers journey in store and over the phone.
• Process transactions and orders.
• Complete tasks as assigned by store managers.

Our ideal candidate would possess the following qualities:

• Eager to learn team player.
• Focused on customer service.
• Ability to lift 25lbs or more at times.
• Ability to climb ladders/clean high areas
• Positive and outgoing personality.
• Ability to stand and preform tasks for extended periods of time
• Flexible and reliable work ethics.
• Embody our core values of trust, respect, integrity, teamwork and innovation.
• Knowledge of cannabis strains and effects (is considered an asset)
• Knowledge of accessories and consumption methods (is considered an asset).
• Retail or service experience (prior cannabis industry experience is considered an asset)

Requirements:

• Bi-lingual Candidates considered an asset*
• Flexible availability required to work nights, weekends, holidays and peak summer season.
• 2 recent references.
• Estimated start date of work: As soon as possible or within 2 weeks of hire date.

Legal Requirements: (must be obtained if successful and valid prior to start date)

• Must be 19+ as per Ontario law
• CannSell Certification (Ontario) https://purchase.cannsell.ca/product?catalog=CannSell-Standard-Certification
• Criminal background check - Level 2 https://olbc.ottawapolice.ca/
• New modern store
• Company events
• Wide variety of cannabis and accessory selection

Shift Availability (to be discussed upon hire):

• 7-hour shifts
• Day Shifts
• Evening Shifts
• Night Shifts
• Holidays
• Monday to Friday & Weekend rotations

Experience:

• Customer service: 1 year (preferred)
• Cannabis Industry: 1 year (preferred)
• Previous Budtender, and or Sales experience in a retail environment considered an asset.

We are an equal opportunity employer.

We appreciate all interest in joining our team. Candidates selected for an interview will be contacted within 10 days.