Brick Manager, Store

Leon's Furniture; Fort St. John; On-site; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paramedical services

Job summary

The Brick in Fort St. John, BC is seeking an experienced store manager to lead daily operations, drive sales and ensure outstanding customer service.

You will oversee merchandising, staff scheduling, and adherence to company policies while controlling costs and delivering a superior shopping experience. Ideal candidates bring 3+ years of retail supervisory experience, strong leadership and communication skills, and a proven ability to optimize sales metrics.

Qualifications

• High school diploma or equivalent required; post-secondary asset.
• 3+ years in retail sales or customer service.
• 2+ years in retail supervisory or management roles.
• Proven track record in sales, customer service, operations, merchandising.
• Excellent verbal and written communication skills.

Responsibilities

• Maintain store merchandising, detail and customer service quality.
• Follow Brick Group policies and procedures.
• Grow Average Sales, Closing Ratio and ROC while managing expenses.
• Schedule staff for optimal coverage and conduct daily sales meetings.
• Develop staff through coaching and performance evaluations.

Skills

Interpersonal skills

Leadership

Problem solving

Negotiation

Time management

Communication

Education

High school diploma or equivalent

Post-secondary education asset

Tools

Retail systems

Job description

Fort St. John, BC, CA

Salary Range: $60,000.00 To $70,000.00 Annually

The Brick is actively seeking to expand our management team.We need enthusiastic people with a great customer focused attitude! The winningcombination of team spirit and desire for career focused growth will ensure arewarding experience in one of our fabulous retail locations!

Responsibilities

• Maintain excellence in store merchandising, detail and customer service
• Understand, implement, maintain and ensure compliance with all Brick Group policies and procedures
• Increase the store’s Average Sales, Closing Ratio and Return on Customer (ROC) while controlling expenses
• Implement all sales and operations programs
• Schedule staff for optimum coverage levels
• Hold daily trigger talks and sales meetings
• Develop staff through goal setting, coaching and performance evaluations
• Organize and plan promotions and marketing events
• Handle escalated customer service issues and offer solutions; ensure 100% customer satisfaction
• Promote teamwork within all departments
• Maintain store inventory levels and accuracy
• Control and reporting of Accounts Receivable and Accounts Payable
• Community involvement

Qualifications

• High school diploma or equivalent; post-secondary education an asset
• Minimum 3 years retail sales and/or customer service experience
• 2 or more years retail supervisory or management experience
• Proven track record in sales, customer service, operations and merchandising
• Exceptional interpersonal and communication skills, both verbal and written
• Proven leadership skills
• Highly developed problem solving skills
• Excellent negotiating and closing skills
• Working knowledge of retail systems
• Good time management skills and work ethic
• The desire to promote an extreme level of excellence and pride in customer service and store detail
• Flexibility to work shifts, including evenings and weekends, as required

Why The Brick

A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• A dynamic environment to showcase your leadership talents.

The Brick is committed to fair and accessibleemployment practices and will accommodate people with disabilities throughoutthe recruitment, application, and selection process. If you require anaccommodation at any stage of the process, please let the hiring manager knowor reach out to [e-mail]