Brick Associate, Customer Service

Leon's Furniture; Calgary; On-site; CAD 36,000 - 44,000; Full time

Benefits offered by this job

Health, Dental and ParamedicalServices

Job summary

The Brick in Calgary is seeking a Customer Service Associate to join our service team. You will report to the Operations Manager and help customers with courteous, professional solutions while promoting a positive shopping experience.

Key duties include responding to inquiries, following up to identify needs, supporting loyalty initiatives, and reviewing daily order reports. The role requires teamwork, strong communication, and flexibility to work evenings and weekends.

Qualifications

• Team oriented and customer focused.
• Strong written and verbal communication.
• Ability to multitask and stay organized.
• Proficiency with computers and Microsoft Office programs.
• Flexibility to work evenings and weekends.

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Skills

Team oriented

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Brick is actively seeking to expand our service team. Asa Customer Service Associate, you will be reporting to the Operations Manager.We need enthusiastic people with a great customer focused attitude! The winningcombination of team spirit and desire for career focused growth will ensure arewarding experience in one of our fabulous retail locations!

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Qualifications

• Team oriented
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required

Why The Brick

A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• A dynamic environment to showcase your leadership talents.