Brand Ambassador

Brobston Group; Mirabel; On-site; CAD 30,000 - 48,000; Full time

Job summary

The Brobston Group is seeking a Brand Ambassador to deliver a personalized in-store shopping experience and support sales performance in a busy retail environment. You will engage customers, present brand standards, and contribute to store initiatives while building lasting relationships with clients.

Ideal candidates communicate effectively, manage time and priorities, and can work flexible schedules including evenings and weekends.

Qualifications

• Retail or similar industry experience in a high-volume or specialty environment.
• Clear communication and strong customer service orientation.
• Ability to plan, prioritize, and manage time effectively.
• Able to stand, walk, lift, and move around the store as needed.
• Work a flexible schedule including evenings and weekends.

Responsibilities

• Provide personalized in-store experiences aligned with brand expectations.
• Support store sales goals and contribute to initiatives.
• Engage clients through outreach and product discovery tools.
• Give management feedback on customer needs, category opportunities, and business results.

Skills

Communication

Time management

Planning

Flexibility

Customer service

Job description

Summary

The Brand Ambassador delivers a personalized, inspiring in-store shopping experience while supporting sales and profit performance. This customer-focused role contributes to store initiatives, client engagement, and a collaborative team environment.

Responsibilities

• Deliver customer experiences aligned with brand expectations and support store sales goals.
• Execute company initiatives, maintain store standards, and support team training.
• Engage clients through outreach, networking, and alternative purchasing and product discovery tools.
• Provide management with feedback on customer needs, category opportunities, and business results.

Requirements

• Retail or similar industry experience in a complex, high-volume, or high-profile specialty environment is preferred.
• Communicate effectively and build positive working relationships with customers and colleagues.
• Demonstrate planning, prioritization, and time-management skills.
• Be able to stand, walk, move around the store, and lift or climb as required.
• Work a flexible schedule, including days, evenings, weekends, and occasional overnight shifts or travel as needed.