Brand Ambassador

Brobston Group; Niagara-on-the-Lake; On-site; CAD 42,000 - 54,000; Full time

Job summary

Ralph Lauren is seeking a Brand Ambassador to deliver a personalized in-store shopping experience and help achieve sales goals. The role focuses on building customer relationships while upholding Ralph Lauren brand standards and values.

You will drive sales, engage customers, and maintain store standards. The position may involve flexible scheduling, including days, evenings, weekends, and travel as needed.

Qualifications

• Experience in retail or similar environment is preferred.
• Strong communication and relationship-building with customers and colleagues.
• Willingness to operate a register, stand/walk for extended periods, and lift as needed.

Responsibilities

• Drive sales by keeping customers at the center of decisions and supporting company initiatives.
• Engage customers, build a clientele, and support alternative purchasing and product discovery options.
• Maintain sales floor and store standards, participate in training, and share feedback with management.

Skills

Retail experience

Customer communication

Register operations

Flexible schedule

Job description

Summary

The Brand Ambassador provides a personalized, inspiring in-store shopping experience and helps achieve sales goals. The role builds customer relationships while representing Ralph Lauren brand standards and values.

Responsibilities

• Drive sales by keeping customers at the center of decisions and supporting company initiatives.
• Engage customers, build a clientele, and support alternative purchasing and product discovery options.
• Maintain sales floor and store standards, participate in training, and share feedback with management.

Requirements

• Retail or similar experience in a complex, high-volume, or high-profile specialty environment is preferred.
• Communicate effectively and build positive working relationships with customers, managers, and coworkers.
• Operate a register, stand and walk for extended periods, and lift or climb as needed.
• Work a flexible schedule that may include days, evenings, weekends, overnight shifts, and travel.