Brand Ambassador

Brobston Group; Delta; On-site; CAD 38,000 - 48,000; Full time

Job summary

Brobston Group is seeking a Brand Ambassador to deliver a personalized, inspiring shopping experience while supporting sales goals and store standards. This customer-focused role contributes to an inclusive team environment and may provide a pathway to future leadership opportunities.

Based in Delta, you will educate customers about products and programs, assist in fitting rooms, help replenish stock, and uphold floor sets and visual standards while delivering excellent service.

Qualifications

• Strong communication skills.
• Retail or high-volume environment experience preferred.

Responsibilities

• Provide excellent customer service and meet or exceed individual sales and performance objectives.
• Educate customers about products, styling, and available programs.
• Assist customers in fitting rooms and maintain sales floor and back-of-house standards.
• Support store operations, including replenishment, floor sets, opening and closing duties, and visual standards.
• Participate in training and share product feedback and category opportunities with management.

Skills

Strong communication

Customer service

Job description

Summary

The Brand Ambassador delivers a personalized, inspiring shopping experience while supporting sales goals and store standards. This customer-focused role contributes to an inclusive team environment and may provide a pathway to future leadership opportunities.

Responsibilities

• Provide excellent customer service and meet or exceed individual sales and performance objectives.
• Educate customers about products, styling, and available programs.
• Assist customers in fitting rooms and maintain sales floor and back-of-house standards.
• Support store operations, including replenishment, floor sets, opening and closing duties, and visual standards.
• Participate in training and share product feedback and category opportunities with management.

Requirements

• Retail or similar industry experience in a high-volume or high-profile environment preferred.
• Strong communication skills and the ability to build positive working relationships.
• Ability to operate a register, stand and walk for extended periods, and lift or climb as required.
• Flexible availability for day, evening, weekend, and occasional overnight shifts.