Branch Sales Leader & Team Coach

Royal Bank of Canada; Fredericton; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Performance-based bonuses

Flexible benefits

Competitive compensation

World-class training program

Job summary

Royal Bank of Canada in Fredericton is seeking an Assistant Branch Manager to coach a high-performing team of Advisors in a fast-paced retail banking environment. You will drive sales, referrals, digital education, and resolve issues at first contact while aligning with RBC goals.

You will mentor staff, develop talent, and partner with leadership to optimize branch operations, enhance client experiences, and build community relationships.

Qualifications

• Minimum of 2 years' experience in a people management role within the financial industry.
• Proven success in business growth and establishing community and client relationships.
• At least 2 years of licensed mutual fund sales experience within the last 3 years.
• Mutual Funds accreditation (IFIC or CSC) and completion of BCO exam or ability to write within 4 months of start date.

Responsibilities

• Ensure high employee engagement through talent management, development and career planning
• Deliver results through strong sales management routines and coaching ability
• Partner with your manager to ensure branch operations are optimized and the team's performance is maximized
• Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Leverage partners to establish both internal and external working relationships to support business objectives
• Address local community needs through appropriate recruitment and management practices

Skills

People management

Coaching

Sales leadership

Client relationship building

Education

Mutual funds accreditation (IFIC or CSC)

Mutual funds branch management exam (BCO/CSI)

Job description

Royal Bank of Canada in Fredericton is seeking an Assistant Branch Manager to coach a high-performing team of Advisors in a fast-paced retail banking environment. You will drive sales, referrals, digital education, and resolve issues at first contact while aligning with RBC goals.

You will mentor staff, develop talent, and partner with leadership to optimize branch operations, enhance client experiences, and build community relationships.