Branch Manager: Lead Growth, Develop Teams & Experience

RBC; Medicine Hat; On-site; CAD 85,000 - 120,000; Full time

Job summary

RBC in Medicine Hat seeks a Branch Manager to lead a local team, drive client acquisition, and deliver memorable service across channels. You will coach staff, grow revenue and market share, and promote digital enablement while upholding RBC values.

This full-time role emphasizes leadership, community engagement, and delivering trusted financial guidance with a strong client-first approach and a collaborative team environment.

Qualifications

• Mutual Funds accreditation (IFIC or CSC) and at least 2 years of licensed mutual funds sales within the last 3 years.
• Completion of an acceptable mutual fund branch management exam offered by the CSI, or ability to write exam within 4 months of start date.
• Minimum 3 years in a people management role.
• Entrepreneurial business acquisition mindset.
• Ability to employ digital channels, drive client awareness, and enable clients with RBC digital access.

Responsibilities

• Deliver results and support new client acquisitions through multiple channels, including your own team and local partners.
• Lead change and allocate resources to meet community needs, growing sales, revenue, and market share.
• Ensure high employee engagement through recruiting, talent management, development, and career planning.
• Inspire, orchestrate, and pioneer superior retailing to deliver a memorable client experience.
• Coach your team on client advice, education, and problem resolution at first point of contact; advocate for digital enablement and multichannel usage.
• Address gaps identified through operational, credit effectiveness, and compliance reviews and reports.

Skills

Mutual Funds accreditation (IFIC orCSC

Mutual fund branch management exam CSI

People management

Entrepreneurial mindset

Digital channels adoption

Job description

RBC in Medicine Hat seeks a Branch Manager to lead a local team, drive client acquisition, and deliver memorable service across channels. You will coach staff, grow revenue and market share, and promote digital enablement while upholding RBC values.

This full-time role emphasizes leadership, community engagement, and delivering trusted financial guidance with a strong client-first approach and a collaborative team environment.