Branch Banking Advisor & Client Experience Champion

Royal Bank of Canada; Saint-Jérôme; Hybrid; CAD 52,000 - 78,000; Part time

Benefits offered by this job

Total Rewards Program with bonuses and

Flexible benefits

World-class training program

Career development opportunities

Job summary

Royal Bank of Canada (RBC) is seeking an Ambassador inside branches to place clients first, drive new account activity, and deepen existing relationships. You will travel between branches as needed and contribute to a high-performing team focused on service excellence.

Responsibilities include engaging with clients, demonstrating solutions, collaborating with RBC partners, and resolving issues while maintaining strong compliance. Bilingual English/French is required.

Qualifications

• Demonstrated passion for putting clients first in a target-driven environment.
• Strong communication and emotional intelligence to connect with clients.
• Digital literacy across devices and adaptability to technology.
• Flexible to work varied hours and bilingual English/French service needs.

Responsibilities

• Engage with clients in-branch, complete transactions, and identify sales opportunities.
• Educate clients using technology to deliver a memorable experience and retain business.
• Collaborate with RBC partners and guide clients to appropriate solutions.
• Resolve banking issues efficiently and maintain strong client relationships.
• Support risk controls and stay compliant in daily operations.

Skills

Client focus

Self-motivation

Communication skills

Emotional intelligence

Digital literacy

Bilingual English & French

Job description

Royal Bank of Canada (RBC) is seeking an Ambassador inside branches to place clients first, drive new account activity, and deepen existing relationships. You will travel between branches as needed and contribute to a high-performing team focused on service excellence.

Responsibilities include engaging with clients, demonstrating solutions, collaborating with RBC partners, and resolving issues while maintaining strong compliance. Bilingual English/French is required.