Team Lead - Business Banking - West New Brunswick

Scotiabank; Fredericton; On-site; CAD 90,000 - 110,000; Full time

Job summary

Scotiabank is seeking a Team Lead to guide the Canadian Small Business sales force in Fredericton and Saint John. You will lead client-focused strategy, coach Advisors, manage daily sales operations, and ensure compliant, high-performing delivery of SB banking services.

In this producing role you will deepen client relationships, provide credit support in complex deals, and partner with Branch Managers to achieve market goals while upholding Scotiabank's values and risk controls.

Qualifications

• Proven track record delivering results in fast-paced sales environments.
• Experience coaching and developing talent.
• Expert knowledge of Small Business products and supporting systems.
• Strong knowledge of credit processes and policies.
• Awareness of branches, wealth management, retail and commercial banking channels.

Responsibilities

• Lead a client-focused culture to deepen client relationships.
• Manage day-to-day sales operations and Advisors.
• Provide credit support in complex deals and client interactions.
• Coach, develop and upskill Advisors.
• Deliver performance reviews and support career growth.
• Ensure sales practices are compliant and controlled.
• Collaborate with Branch Managers for SB Banking in the market.

Skills

Leadership

Sales management

Coaching

Credit knowledge

SB products knowledge

Education

Moody’s Certificate in Small Business

University/college degree or work equivalency

Tools

Salesforce

Sales Builder

Job description

Requisition ID: 278057

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role:

The Team Lead is responsible for leading, overseeing and providing strategic direction to the Canadian Small Business (SB) sales force. This role ensures business strategies, plans and initiatives are executed in compliance with governing regulations, internal policies and procedures. This is a producing role and therefore the Team Lead delivers this mandate by acquiring deepening and retaining relationships with SB clients and coaches their team to do the same. The Team Lead is a direct manager, player coach and the centre of SB expertise for their assigned territory and has shared accountabilities with Branch Managers for all SB Banking sales in that market.

Is this role right for you? In this role, you will:

• Lead and drive a client focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Manage day-to-day sales operations and activities of Advisors.
• Provide adequate credit support in complicated deals and assist in high-value client interaction.
• Coach, develop and upskill Advisors.
• Deliver formal performance reviews and support career growth.
• Ensure sales practices are compliant.
• Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Do you have the skills to enable you to be successful in this role? We would love to work with you if you have:

• Moody’s Certificate in Small Business
• University/college degree or work equivalency
• Proven track record in delivering results in a fast-paced, agile sales environment with strong leadership and coaching skills
• Demonstrated experience coaching and developing talent.
• Expert knowledge of the Bank’s Small Business products and services, including the supporting systems such as Salesforce, Sales Builder and other applicable systems.
• Expert knowledge of credit processes and policies.
• Thorough knowledge of products and services provided by the Bank’s specialized sales forces and other delivery channels, such as Wealth Management, Retail Advisors, Commercial Banking

What’s in it for you?

• A rewarding career path with diverse opportunities for professional development
• A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience
• A competitive compensation and benefits package
• Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank is able to continue to operate to deliver key business services.

Location(s): Canada : New Brunswick : Fredericton || Canada : New Brunswick : Saint John

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.