Branch Operations & Client Services Assistant

RBC Dominion Securities; Toronto; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Total Rewards program

Bonuses and flexible benefits

Career development and coaching

Job summary

RBC Dominion Securities, Canada's leading full-service investment and wealth management firm, is seeking a Branch Operations Assistant in downtown Toronto to deliver superior service and provide administrative support to clients and employees.

You will handle communications, process funds and account documentation, and assist the Branch Operations Manager to keep daily operations running smoothly.

Qualifications

• Meticulous attention to detail and excellent time management skills.
• Exceptional written and verbal communication in English.
• Strong Microsoft Office skills.
• A professional approach to all situations to create a positive working environment.
• Ability to complete duties independently seeking out answers and solutions.

Responsibilities

• Provides first line of support and problem resolution for selected products and services.
• Manage incoming communications from clients, Advisors and partners.
• Provide attentive and accurate service to clients and respond to needs.
• Complete administrative tasks to support Management: stationery orders, boardroom scheduling, branch operations support.
• Process funds and account opening/maintenance documentation to support Advisor teams.

Skills

Attention to detail

English communication

Time management

Independent work

Problem solving

Tools

Microsoft Office

Job description

RBC Dominion Securities, Canada's leading full-service investment and wealth management firm, is seeking a Branch Operations Assistant in downtown Toronto to deliver superior service and provide administrative support to clients and employees.

You will handle communications, process funds and account documentation, and assist the Branch Operations Manager to keep daily operations running smoothly.