Branch Manager

NationWest Insurance; Winnipeg; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Dental care

Health spending account

On-site parking

Paid time off

Employee assistance program

Discounted gym membership

Wellness program

Competitive wage

Job summary

Nation West Insurance in Winnipeg is seeking a Branch Manager to oversee branch operations and ensure compliant, high-quality service across Personal, Auto, and Travel Health insurance.

You will lead a motivated team, schedule staff, manage MPI interactions, and strive to grow the business through cross-selling and exceptional client service in a locally owned, client-first culture.

Qualifications

• CAIB Level 3 is required.
• 5+ years in insurance with knowledge of lines of business (habitation, auto, travel health).
• Legally entitled to work in Canada.
• Motivated team player with strong work ethic.
• Knowledge of Acturis Broker Management system is an asset.
• Excellent communication skills and customer service.
• Clear criminal record check is required.

Responsibilities

• Oversee branch operations and ensure efficient daily workflows.
• Ensure high service standards and regulatory compliance.
• Coach and develop staff; hire, train, and support employee growth.
• Coordinate staff scheduling and MPI interactions; manage branch records.

Skills

CAIB Level 3

Insurance experience

Work authorization

Team leadership

Acturis

Communication

Criminal background check

Tools

Acturis

Job description

Nation West Insurance is not your average insurance brokerage. We’re a growing, locally owned company that believes in combining a client-first approach with innovation, community spirit, and operational excellence. As we continue to expand and modernize, we’re looking for a Branch Manager to join our team.

About the Role

Responsible for the overall success of branch operations by ensuring efficient daily workflows, high service standards, and compliance with company policies and industry regulations. Oversees the delivery of Personal, Autopac, and Travel Health insurance services, supports clients with complex or escalated concerns, and steps in to assist with customer transactions when needed. Coordinates staff scheduling, manages MPI inventory, and maintains accurate handling of customer records to ensure smooth branch operations.

Builds and leads a motivated team by hiring, training, coaching, and supporting employee development. Fosters a positive and respectful workplace while encouraging collaboration, accountability, and continuous improvement. Coaches staff to identify opportunities for cross-selling and up-selling insurance products, helping drive business growth while delivering personalized solutions that meet clients' needs.

What You Bring

• Level 3 insurance broker (CAIB)
• 5+ years experience in the insurance industry with comprehensive knowledge of all lines of business. i.e. habitational, auto (MPI and private) and travel health.
• Legally entitled to work in Canada.
• Motivated team player with a strong work ethic.
• Knowledge of Acturis Broker Management system is an asset.
• Excellent communication skills and customer service
• Clear criminal record check is required.

Why Join Nation West Insurance?

• Join a forward-thinking and growing organization with a strong local reputation
• Be part of a supportive team where your contributions are valued
• Positive, inclusive workplace culture
• Competitive salary and benefits package
• Opportunities for growth and increased responsibility for a motivated, skilled professional looking to build their career within a growing organization.

Benefits

• Dental care
• Competitive Wage
• Benefits Package including a Health Spending Account
• On-site parking
• Paid Time Off
• Employee Assistance Program
• Discounted Gym Membership
• Wellness Program

Work Location: In person