Branch Manager

Messer Americas; Bracebridge; On-site; CAD 70,000 - 94,000; Full time

Benefits offered by this job

Great Place to Work

Paid time off

Tuition reimbursement

Referral program

Employee discounts

Competitive pension

Job summary

Messer Americas in Bracebridge, Canada, is hiring a Branch Manager to oversee daily branch operations and ensure timely delivery of sales and service to a diverse customer base. You will lead staff, manage profitability, and enforce safety and process controls.

The role emphasizes customer service excellence, team coaching, and responsible financial oversight. Experience in gas/welding industries is a plus, with SAP/Excel skills valued.

Qualifications

• Minimum College Diploma or equivalent with experience.
• 1–2 years’ experience in a similar role in an industrial environment.
• Strong appreciation for excellence in customer service.
• Good interpersonal and communication skills.
• Excellent communication, interpersonal and coaching skills.
• Ability to manage multiple tasks and work under time pressure.
• Computer knowledge of Word, Excel and SAP.
• Experience managing people.
• Knowledge of the gas and/or welding industry is an asset.

Responsibilities

• Oversee and coordinate daily branch activities to ensure customer satisfaction and profitability.
• Manage staff through communication, coaching and teamwork to achieve performance goals.
• Ensure financial viability by monitoring inventory, cylinder control, routing and assets.
• Coordinate and maintain safe work practices.
• Provide product and basic sales training for staff to ensure effective customer service.

Skills

Customer service

Interpersonal skills

Communication skills

Time management

Leadership

Education

College diploma

Tools

Word

Excel

SAP

Job description

About Messer

Messer is the largest privately held industrial gas business in the world, and a leading industrial and medical gas company in North and South America. We offer over 125 years of expertise in industrial, medical, specialty and electronic gases. Messer delivers quality gases, related services and technology via an extensive production and distribution network. Health and safety, sustainability practices and environmental protection are core Messer values that are embedded in our daily operations.

About Messer

Messer is the largest privately held industrial gas business in the world, and a leading industrial and medical gas company in North and South America. We offer over 125 years of expertise in industrial, medical, specialty and electronic gases. Messer delivers quality gases, related services and technology via an extensive production and distribution network. Health and safety, sustainability practices and environmental protection are core Messer values that are embedded in our daily operations.

Why Messer?

• Certified as Great Place to Work®
• Paid time off: Excellent paid vacation available in first year including personal days.
• Pay and benefits: Competitive pay rate ranging from $70,000 to $94,000 with comprehensive benefits and competitive pension plan.
• Career growth: Opportunities for career advancement through training and development opportunities with tuition reimbursement program.
• Referral program: Employees can refer talent and earn!
• Employee perks and discounts: Access to exclusive discounts on several products and services across Canada.
  

What You’ll Do

As a Branch Manager you will oversee the day-to-day operations of the branch and ensure the timely delivery of sales and service to a wide variety of customers in a safe and effective manner and more:

• Oversee and coordinate the daily activities and work processes of the branch to ensure optimum customer satisfaction and branch profitability
• Manage branch staff through effective communication, coaching and team building to achieve superior performance in all key areas, with a particular focus on customer service
• Responsible for the financial viability of the branch by establishing and controlling key performance measurements with respect to inventory levels, cylinder control, truck routing and other fixed assets
• Coordinate, implement and maintain safe work practices
• Provide product and basic sales training for branch staff to ensure effective customer service.
  

What It Takes

• Minimum College Diploma or equivalent with experience
• Minimum of 1-2 years’ experience in a similar role in an industrial environment
• Strong appreciation for excellence in customer service
• Good interpersonal and communication skills
• Excellent communication, interpersonal and coaching skills
• Ability to manage multiple tasks and work under time pressure
• Computer application knowledge of Word, Excel and SAP
• Experience managing people
• Knowledge of the gas and/or welding industry (asset)
  

At Messer, our vision for culture and engagement is to create an environment where all of us accept, respect and value the differences of multiple identities and truly welcomes the diverse ideas and perspectives of individuals. In doing so, we shape an open and creative company culture, providing every individual an equal opportunity to thrive.

Together we value innovation, efficiency and flexibility. Putting safety first, working with integrity and respect, we encourage everyone to find solutions for success. That means for our customers and for our colleagues. This makes us a great place to build a career where your skills are valued and developed.

No artificial intelligence (AI) tools or automated systems are used in the screening, assessment, or selection of applicants for this position. If you need assistance with the application or would like to request accommodation, call [phone].