Area Support Coordinator

Messer Americas; London; On-site; CAD 55,000 - 74,000; Full time

Benefits offered by this job

Great Place to Work

Paid time off

Competitive pay

Tuition reimbursement

Referral program

Employee discounts

Job summary

Messer Americas is seeking an Area Support Coordinator to assist Retail projects and initiatives across Canadian branches. You will coordinate cylinder and hard goods inventory, assist the branch manager with payables and PO entries in Coupa, and train agents on Messer Agent and SAP.

This role requires a High School Diploma or GED (Bachelor’s preferred), at least 2 years in management or inside sales in an industrial setting, and a valid DZ license.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree in administration preferred.
• Minimum 2 years of management and/or inside sales in an industrial environment.
• DZ licence required.

Responsibilities

• Coordinate cylinder and hard goods inventory for branch locations.
• Support the branch manager with payables and PO entries in Coupa.
• Train and support agents with Messer Agent and SAP.
• Support inventory counts and regional KPI delivery across locations.

Skills

Communication

Multitasking

SAP

People management

Customer service

Microsoft Office

Gas industry knowledge

Adaptability

Travel

Education

High School Diploma or GED

Bachelor’s degree in administration

DZ licence

Tools

SAP

Microsoft Word

Microsoft Excel

Job description

About Messer

Messer is the largest privately held industrial gas business in the world, and a leading industrial and medical gas company in North and South America.We offer over 125 years of expertise in industrial, medical, specialty and electronic gases. Messer delivers quality gases, related services and technology via an extensive production and distribution network. Health and safety, sustainability practices and environmental protection are core Messer values that are embedded in our daily operations.

Why Messer?

• Certified as Great Place to Work®
• Paid time off: Excellent paid vacation available in first year including personal days.
• Pay and benefits: Competitive pay rate ranging from $55,435 and $73,913 with comprehensive benefits and competitive pension plan.
• Career growth: Opportunities for career advancement through training and development opportunities with tuition reimbursement program.
• Referral program: Employees can refer talent and earn!
• Employee perks and discounts: Access to exclusive discounts on several products and services across Canada.

Purpose

The Area Support Coordinator provides support where required and assists and leads various Retail projects and initiatives.

What You’ll Do

• Help in coordinating cylinder and hard goods inventory.
• Support the branch manager when required with payables, adding PO’s in Coupa.
• Training and supporting agents with Messer Agent
• Customer on site cylinder inventory, including at Messer agents
• Support manager where required for inventory control and back orders especially as branch manager where required when the regional area coordinator is not available.
• Support and provide training on SAP, business process, procedures and product knowledge to all branch staff – both existing and new employees
• Assist in the execution and rollout of retail strategies and objectives
• Support in delivering and executing on regional KPI’s at all locations
• Coordinate, assist and support in retail branch inventory counts for both hardgoods and gas
• Ensure the continuity of the business, by filling in for vacancies (Management and staff) and vacation relief at branch locations as required.
• Assist and support with customer cylinder audits as required.
• Support and coach new branch managers as required
• Coaching new inside sales and drivers as required.
• Support the region in special projects as required
• Leader in Safety

What It Takes

Education and Experience:

• High School Diploma or GED
• Bachelor’s degree in administration (Preferred)
• Minimum 2 years of management and/or inside sales in an industrial environment
• DZ licence required

Key Skills And Attributes

• Excellent communication, interpersonal and coaching skills.
• Ability to manage multiple tasks and work under time pressure.
• Excellent computer skills with proficiency in SAP.
• Experience managing employees.
• Strong appreciation for excellence in customer service.
• Computer application knowledge of Word, and Excel (asset).
• Knowledge of the gas and welding industry (asset).
• Capacity to adapt quickly to new environments.
• Ability to travel extensively and on short notice at times

At Messer, our vision for culture and engagement is to create an environment where all of us accept, respect and value the differences of multiple identities and truly welcome the diverse ideas and perspectives of individuals. In doing so, we shape an open and creative company culture, providing every individual with an equal opportunity to thrive.

Join us and you will be part of a company that values and supports your career. We offer competitive pay and benefits, with set schedules, steady workand opportunities for ongoing training and career progression.

Together we value innovation, efficiency, and flexibility. Putting safety first, working with integrity and respect, we encourage everyone to find solutions for success. That means for our customers and for our colleagues. This makes us a great place to builda career where your skills are valued and developed.

No artificial intelligence (AI) tools or automated systems are used in the screening, assessment, or selection of applicants for this position.

If you need assistance with the application or would like to request accommodation, call [phone].