Branch Manager II

Messer Americas; Nisku; On-site; CAD 78,198 - 104,308; Full time

Benefits offered by this job

Paid time off

Career growth opportunities

Employee perks and discounts

Job summary

Messer Americas is seeking a Branch Manager in Nisku, Canada, to oversee daily branch activities and ensure optimum customer satisfaction. The ideal candidate will manage staff, establish financial performance metrics, and maintain safe work practices.

Candidates should have a College Diploma and 1-2 years of experience in a similar role. Strong communication, interpersonal and customer service skills are essential. Excellent benefits including competitive pay and career growth opportunities are offered.

Qualifications

• Minimum of 1-2 years’ experience in a similar role in an industrial environment.
• Ability to manage multiple tasks and work under time pressure.
• Experience managing people.

Responsibilities

• Oversee daily activities and work processes of the branch.
• Manage branch staff through effective communication and coaching.
• Responsible for the financial viability of the branch.
• Coordinate and maintain safe work practices.
• Provide product and basic sales training for branch staff.

Skills

Customer service excellence

Interpersonal skills

Communication skills

Task management

Education

College Diploma or equivalent

Tools

Word

Excel

SAP

Job description

About Messer

Messer is the largest privately held industrial gas business in the world, and a leading industrial and medical gas company in North and South America. We offer over 125 years of expertise in industrial, medical, specialty and electronic gases. Messer delivers quality gases, related services and technology via an extensive production and distribution network. Health and safety, sustainability practices and environmental protection are core Messer values that are embedded in our daily operations.

Why Messer?

• Certified as Great Place to Work
• Paid time off: Excellent paid vacation available in first year including personal days.
• Pay and benefits: Competitive pay rate ranging from $78,198 to $104,308 with comprehensive benefits and a competitive pension plan.
• Career growth: Opportunities for career advancement through training and development opportunities with tuition reimbursement program.
• Referral program: Employees can refer talent and earn!
• Employee perks and discounts: Access to exclusive discounts on several products and services across Canada.

What You’ll Do

• Oversee and coordinate the daily activities and work processes of the branch to ensure optimum customer satisfaction and branch profitability.
• Manage branch staff through effective communication, coaching and team building to achieve superior performance in all key areas, with a particular focus on customer service.
• Responsible for the financial viability of the branch by establishing and controlling key performance measurements with respect to inventory levels, cylinder control, truck routing and other fixed assets.
• Coordinate, implement and maintain safe work practices.
• Provide product and basic sales training for branch staff to ensure effective customer service.

What It Takes

• Minimum College Diploma or equivalent with experience.
• Minimum of 1-2 years’ experience in a similar role in an industrial environment.
• Strong appreciation for excellence in customer service.
• Good interpersonal and communication skills.
• Excellent communication, interpersonal and coaching skills.
• Ability to manage multiple tasks and work under time pressure.
• Computer application knowledge of Word, Excel and SAP.
• Experience managing people.
• Knowledge of the gas and/or welding industry (asset).