Branch Leader & Advisory Team Coach

TD Bank Group; Saskatoon; On-site; CAD 66,000 - 94,000; Full time

Job summary

TD Bank Group in Saskatoon, Saskatchewan is hiring for a leadership role focused on delivering outstanding customer service and coaching advisory colleagues. The position emphasizes managing schedules, ensuring compliance, and driving branch goals.

The role requires an undergraduate degree or 4+ years of relevant experience, plus Branch Compliance Officer (BCO) training. Strong leadership and regulatory knowledge are essential for success in this team-oriented environment.

Qualifications

• Undergraduate degree and/or 4+ years of relevant experience.
• Branch Compliance Officer (BCO) course IFIC or CSC.

Responsibilities

• Lead and coach advisory colleagues on advice conversations and service delivery.
• Coach to ensure customer issues are resolved following guidelines.
• Maintain a professional and inviting branch environment while complying with policies.
• Support execution of branch plans and objectives for advice and customer experience.
• Oversee complex daily branch administrative duties related to investments and credit compliance.

Skills

Customer service excellence

Education

Undergraduate degree and/or 4+ years of relevant experience

Branch Compliance Officer (BCO) course IFIC or CSC

Job description

TD Bank Group in Saskatoon, Saskatchewan is hiring for a leadership role focused on delivering outstanding customer service and coaching advisory colleagues. The position emphasizes managing schedules, ensuring compliance, and driving branch goals.

The role requires an undergraduate degree or 4+ years of relevant experience, plus Branch Compliance Officer (BCO) training. Strong leadership and regulatory knowledge are essential for success in this team-oriented environment.