Bowling & Guest Experience Team Member

Splitsville Entertainment Inc.; Ottawa; Hybrid; CAD 19,000 - 25,000; Full time

Benefits offered by this job

50% off food when working

$1 bowling

Ongoing training and development

In-house management training programs

Mental health support benefits

Job summary

Splitsville Entertainment Inc. is looking for a Team Member to join our Ottawa, Canada location. You will provide friendly guest service, assist guests with bowling experiences, handle inquiries, and contribute to a clean, efficient dining and entertainment environment.

The role requires a positive attitude, strong communication, teamwork, and adaptability to multiple departments. Training and development opportunities, along with employee perks, are offered.

Qualifications

• Passion for guest service and a friendly, energetic attitude.
• Excellent communication and interpersonal skills.
• Ability to multitask and stay calm under pressure.

Responsibilities

• Provide friendly and exceptional guest service at all times.
• Assist guests with setting up their bowling experience.
• Answer the phone and handle guest inquiries.
• Prepare great tasting food adhering to recipes and specifications.
• Ensure promotions, pricing, and current specials are understood and applied.
• Maintain cleanliness and restock supplies; support shift change.
• Record FPS and respond to lane calls promptly.
• Communicate with shift leaders and managers.

Skills

Guest service

Communication

Team player

Multitasking

Job description

Splitsville Entertainment Inc. is looking for a Team Member to join our Ottawa, Canada location. You will provide friendly guest service, assist guests with bowling experiences, handle inquiries, and contribute to a clean, efficient dining and entertainment environment.

The role requires a positive attitude, strong communication, teamwork, and adaptability to multiple departments. Training and development opportunities, along with employee perks, are offered.