Guest Experience Pro | Bowling & Dining Team Member

Splitsville Bowl; Burlington; On-site; CAD 23,000 - 33,000; Part time

Benefits offered by this job

50% off food while working

$1 bowling

Ongoing training and development

Management training programs

Mental health support benefits

Job summary

Splitsville Entertainment is seeking a Team Member to deliver outstanding guest experiences in a fast-paced setting in Burlington, Canada. You may work in multiple departments and should be enthusiastic about helping guests enjoy their bowling and dining experience.

Responsibilities include greeting guests, assisting with bowling setup, answering inquiries, and maintaining cleanliness and stock. A friendly, energetic attitude and strong teamwork are essential.

Qualifications

• Person with a passion for guest service.
• Excellent communication and interpersonal skills.
• Ability to multitask and stay calm under pressure.

Responsibilities

• Provide friendly and exceptional guest service at all times.
• Assist guests with setting up their bowling experience.
• Answer the phone and handle guest inquiries.
• Prepare great tasting food adhering to recipes and specs.
• Be aware of promotions, specials, and current pricing.
• Maintain guest satisfaction by checking in after service and keeping drink levels.
• Address lane stop calls promptly and record FPS.
• Restock and prepare supplies for shift change or close.
• Keep work areas clean, empty trash, and spot sweep as needed.
• Adhere to health and safety policies and procedures.
• Be polite and courteous with guests and team members.
• Communicate with shift leaders and managers.
• Other duties as required.

Skills

Guest service

Communication

Multitasking

Team player

Flexible schedule

Job description

Splitsville Entertainment is seeking a Team Member to deliver outstanding guest experiences in a fast-paced setting in Burlington, Canada. You may work in multiple departments and should be enthusiastic about helping guests enjoy their bowling and dining experience.

Responsibilities include greeting guests, assisting with bowling setup, answering inquiries, and maintaining cleanliness and stock. A friendly, energetic attitude and strong teamwork are essential.