Booking Specialist, Full Time

COMPASS GROUP CANADA; Toronto; On-site; CAD 25,000 - 36,000; Full time

Job summary

Compass Group Canada is seeking a proactive Bookings Specialist to manage event bookings and coordinate services from planning through execution in the Toronto area. You will serve as the main contact for organizers, ensuring seamless logistics and superior guest experiences.

The role requires strong organizational skills, attention to detail, and the ability to multitask across multiple events while collaborating with internal teams and vendors.

Qualifications

• Experience in event coordination, hospitality, customer service, or a related field.
• Strong organizational and multitasking abilities.
• Excellent communication and relationship-building skills.
• Proficiency with Microsoft Office applications.
• Experience with event management or booking systems is an asset.

Responsibilities

• Coordinate meeting and event bookings, including room setup, catering, and audiovisual requirements.
• Serve as the primary contact for event organizers, providing guidance and support throughout the planning process.
• Manage multiple events simultaneously while maintaining accuracy and attention to detail.
• Collaborate with internal teams and external vendors to ensure successful event execution.
• Coordinate catering orders, menu selections, and dietary accommodations.
• Prepare event documentation and communicate updates to relevant stakeholders.
• Assist with event budgets, estimates, billing inquiries, and administrative tracking.
• Maintain accurate event records and respond to client inquiries in a timely and professional manner.
• Act as host when required to warmly greet and welcome our clients and guests.
• Support a high standard of hospitality and guest experience at all times.

Skills

Event coordination

Hospitality

Customer service

Communication

Microsoft Office

Event management systems

Tools

Event management systems

Job description

The hourly wage rate for this position is $22 . Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy

How you will make an impact:

As a Bookings Specialist, you will be the primary point of contact for meeting and event organizers, guiding events from initial planning through execution. You will coordinate logistics, collaborate with internal teams and external vendors, and ensure a seamless experience for clients and guests.

This role supports a variety of corporate and executive-level events and requires strong organizational skills, attention to detail, and a commitment to exceptional service.

As a Bookings Specialist, you will:

• Coordinate meeting and event bookings, including room setup, catering, and audiovisual requirements.
• Serve as the primary contact for event organizers, providing guidance and support throughout the planning process.
• Manage multiple events simultaneously while maintaining accuracy and attention to detail.
• Collaborate with internal teams and external vendors to ensure successful event execution.
• Coordinate catering orders, menu selections, and dietary accommodations.
• Prepare event documentation and communicate updates to relevant stakeholders.
• Assist with event budgets, estimates, billing inquiries, and administrative tracking.
• Maintain accurate event records and respond to client inquiries in a timely and professional manner.
• Act as host when required to warmly greet and welcome our clients and guests. May be required to show guests to the room booked for their meetings.
• Support a high standard of hospitality and guest experience at all times.

About you:

• Experience in event coordination, hospitality, customer service, or a related field.
• Strong organizational and multitasking abilities.
• Excellent communication and relationship-building skills.
• Exceptional attention to detail and problem-solving capabilities.
• Proficiency with Microsoft Office applications.
• Experience with event management or booking systems is an asset.