Body Shop Admin: Streamline Repairs & Paperwork

Velocity Vehicle Group; Edmonton; On-site; CAD 52,000 - 62,000; Full time

Benefits offered by this job

Vacation time

RRSP matching

Extended health coverage

Disability insurance

Wellness programs

Health spending account

Job summary

Velocity Truck Centres Canada in Edmonton, AB is seeking a Body Shop Administrator to support the body shop team. This Monday to Friday role ensures accurate repair orders, coordination with technicians, and timely communication with customers.

You will handle estimates, insurance and warranty claims, parts invoicing, and data entry while upholding confidentiality. We offer competitive hourly pay, vacation, RRSP matching, comprehensive benefits and a healthy work-life balance.

Qualifications

• High school diploma or equivalent; post-secondary education in office administration is an asset.
• Minimum 2 years of administrative experience in a dealership, service, or body shop environment.
• Strong computer skills with Excel and Word; familiarity with dealership management systems.
• Excellent organizational skills with attention to detail.
• Professional written and verbal communication skills.

Responsibilities

• Opens and closes repair orders, ensuring accuracy and completeness of documentation.
• Coordinates with technicians and foreman to track job progress and update work orders.
• Prepares estimates, submits and follows up on insurance and warranty claims.
• Assists with parts ordering and ensures correct billing and coding on all repair orders.
• Communicates with customers regarding repair timelines, authorizations, and updates.
• Tracks and files all required documentation for audits and compliance.
• Maintains technician time records and assists with payroll-related documentation.
• Supports the Body Shop Manager and Foreman with reporting, scheduling, and general admin tasks.
• Ensures all data entry is completed accurately and in a timely manner.
• Upholds confidentiality and professionalism in handling customer and internal information.
• Contributes to the overall organization and cleanliness of the office and customer areas.

Skills

Strong computer skills

Organizational skills

Communication skills

Independent work

Customer-focused

Education

High school diploma or equivalent

Post-secondary education in office administration asset

Tools

Microsoft Office (Excel, Word)

Dealership management systems

Job description

Velocity Truck Centres Canada in Edmonton, AB is seeking a Body Shop Administrator to support the body shop team. This Monday to Friday role ensures accurate repair orders, coordination with technicians, and timely communication with customers.

You will handle estimates, insurance and warranty claims, parts invoicing, and data entry while upholding confidentiality. We offer competitive hourly pay, vacation, RRSP matching, comprehensive benefits and a healthy work-life balance.