Bodily Injury Claims Adjuster (Remote in Canada) - Job #215

DGA Careers; Burlington; Remote; CAD 70,000 - 95,000; Full time

Job summary

DGA Careers is seeking an experienced Bodily Injury Claims Adjuster for a fully remote role, open to candidates across Canada. The successful candidate will handle complex BI and liability claims, negotiate settlements, and deliver outstanding client service.

Ideal candidates have strong analytical and negotiation skills, are highly organized, and comfortable working remotely with minimal supervision, while collaborating with legal counsel and stakeholders.

Qualifications

• Minimum 5 years of bodily injury claims experience.
• Appropriate provincial adjusting licences or eligibility to obtain licensing with CIP coursework.
• Strong knowledge of insurance coverage, claims practices and regulations.

Responsibilities

• Investigate, evaluate, and manage bodily injury and liability claims from assignment to resolution.
• Assess coverage, liability, damages, and overall exposure to determine settlements.
• Negotiate settlements with legal counsel, claimants, and involved parties within authority.
• Communicate effectively with clients, insurers, and legal representatives throughout the process.
• Ensure claims adhere to client guidelines, best practices, and regulatory requirements.
• Maintain accurate documentation, correspondence, and reporting.
• Manage an active caseload with professionalism and client service.

Skills

Bodily injury claims

Negotiation

Communication

Analytical skills

Time management

Independent work

Microsoft Office

Education

College/university education or equivalent

CIP designation asset

Licensing with CIP courses (C11–C14, C110)

Tools

Microsoft Office

Job description

Our client is seeking an experienced Bodily Injury Claims Adjuster to join their team in a fully remote position, open to qualified candidates anywhere in Canada. This opportunity is ideal for a seasoned claims professional who enjoys managing complex liability claims, negotiating settlements, and delivering exceptional client service.

The role involves investigating, evaluating, and resolving bodily injury and liability claims, including general liability, product liability, property damage, and third-party auto tort claims.

The Employer

Our client is an established claims management organization providing claims services to clients across Canada. The organization offers a professional, collaborative environment with opportunities to manage diverse claims and continue developing technical expertise.

About You

You are an experienced bodily injury claims professional with strong analytical, negotiation, and decision-making skills. You are confident managing complex claims independently, communicating with legal counsel and other stakeholders, and determining appropriate resolution strategies. You are highly organized, detail-oriented, and comfortable balancing multiple priorities in a remote working environment.

Necessary Qualifications Include

• Minimum 5 years of bodily injury claims experience
• Appropriate provincial adjusting licences or eligibility to obtain licensing, with completion of CIP courses C11, C12, C14, and C110 as the minimum educational requirement
• Strong knowledge of insurance coverage, claims practices, and applicable regulatory requirements
• Proven ability to investigate, evaluate, and negotiate liability claims
• Experience with commercial lines and retail claims considered an asset
• Excellent communication, organizational, and time management skills
• Proficiency with Microsoft Office applications
• College or university education, or equivalent work experience, preferred
• CIP designation considered an asset

What You’ll Do

• Investigate, evaluate, and manage bodily injury and liability claims from initial assignment through resolution
• Assess coverage, liability, damages, and overall claims exposure to determine appropriate settlement strategies
• Negotiate settlements with legal counsel, claimants, and other involved parties within established authority
• Communicate effectively with clients, insurers, legal representatives, and other stakeholders throughout the claims process
• Ensure claims are handled in accordance with client guidelines, industry best practices, and applicable regulatory requirements
• Maintain accurate and timely claim documentation, correspondence, and reporting
• Manage an active caseload while maintaining high standards of professionalism, accuracy, and client service

About Us

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms, and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well-positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach key influencers and passive candidates nationally.