Commercial Bodily Injury Adjuster

Impact Recruitment; British Columbia; Hybrid; CAD 90,000 - 100,000; Full time

Benefits offered by this job

Health and dental coverage

Life insurance coverage

Retirement savings program

Paid time off (vacation, personal days

Sick days, mental health day

Licensing and education support

Remote work equipment provided

Employee stock purchase options

Job summary

Aplin is recruiting for a Commercial Bodily Injury Adjuster on behalf of a national insurance client. The role is remote for candidates in British Columbia, focusing on investigations, liability assessment, and exposure analysis for third-party bodily injury claims across commercial accounts.

The ideal candidate has 5+ years in commercial bodily injury and liability claims, with CIP coursework or designation.

Qualifications

• 5+ years of commercial bodily injury and liability claims handling.
• Experience in desk-based claims handling, primarily by phone and digital channels.
• Completed at least four CIP courses or CIP designation.

Responsibilities

• Assess claim exposure and determine handling strategy within guidelines.
• Communicate and collaborate with all parties involved in claims.
• Negotiate with legal counsel and claimants to timely resolutions within authority.
• Demonstrate strong problem-solving, organization, and communication skills.
• Manage claims according to client requirements and company policies.
• Maintain comprehensive claim file documentation of actions and decisions.

Skills

Commercial Bodily Injury

Liability Claims

Phone & Digital Communication

Education

CIP courses or CIP designation

Job description

Our client, a well-established national insurance company, is seeking a Commercial Bodily Injury Adjuster to manage third-party bodily injury claims arising from a portfolio of commercial accounts.

This is a desk-based role focused on claim investigations, liability assessment, and exposure analysis, with an emphasis on effective claims management and resolution.

Ideal for intermediate to senior-level claims professionals looking for a stable work environment with a more measured pace, this opportunity offers the chance to apply your technical expertise without the demands of a fast-paced, high-pressure claims setting.

For candidates based in British Columbia, the position is fully remote.

Responsibilities

• Assess claim exposure and apply sound judgment to determine the appropriate handling strategy and negotiate fair settlements within established guidelines.
• Communicate and collaborate regularly with all relevant parties involved in the claims process.
• Negotiate with legal counsel and claimants directly to achieve timely and appropriate claim resolutions within delegated settlement authority.
• Demonstrate strong critical thinking, problem-solving, organizational, negotiation, and client service skills, with effective verbal and written communication and the ability to adapt to new challenges.
• Manage claims in accordance with client requirements, company policies and procedures.
• Maintain accurateand comprehensive claim file documentation, ensuring all activities, decisions, and communications are clearly recorded to support claim outcomes.

Qualifications

• 5+ years of commercial bodily injury and liability claims handling experience (intermediate to senior profiles considered)
• Comfort managing a desk based caseload and working primarily by phone and digital communication
• Completed at least four CIP courses or have completed CIP designation
• Experience in a third-party administrator or self-insured commercial claims environment is a plus

Benefits and perks

• Base salary $90,000 to $100,000
• Health and dental coverage
• Life insurance coverage
• Retirement savings program
• Paid time off program that includes vacation, personal days, sick days, and a dedicated mental health day
• Company support for licensing and education
• Equipment provided for remote work
• Additional perks may include retail membership benefits, employee stock purchase options, charitable donation matching, and volunteer days

At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.Accommodation is available upon request throughout all stages of the recruitment process.