Billing Coordinator

Jobtailor; Kelowna; On-site; CAD 42,000 - 65,000; Full time

Job summary

Jobtailor in Canada is seeking a Billing Coordinator to manage day-to-day billing across clinic locations, ensuring accurate invoicing and timely submissions.

The role requires 1–3 years in billing or healthcare administration, strong MS Office and EMR skills, and the ability to resolve discrepancies with funders. This position focuses on accuracy, collaboration with Finance and Operations, and maintaining compliant records.

Qualifications

• Diploma or certificate in Business Administration, Finance, Accounting, Health Administration, or related field.
• One to three years of billing, accounts receivable, healthcare administration, or related admin experience.
• Experience with payment reconciliation and third-party funder invoicing is an asset.
• Experience with EMR systems or healthcare administration software preferred.
• Equivalencies of education may be considered.

Responsibilities

• Coordinate day-to-day billing activities across clinic locations.
• Prepare and submit invoices according to procedures, funding requirements, and established billing processes.
• Review billing information for completeness and accuracy.
• Ensure delivered services are reflected in billing submissions and processed timely.
• Maintain billing records, documentation, and supporting information.
• Monitor submitted invoices for errors, rejections, or missing information.
• Follow up on outstanding invoices and billing questions.
• Support resolution of routine billing disputes and discrepancies.
• Assist with payment reconciliation by matching funder payments to invoices.
• Update billing and payment statuses in the EMR.
• Collaborate with clinic administration, Finance, Operations, and funders.
• Escalate complex billing issues to the National Clinic Administration Lead.
• Assist with accounts payable and accounts receivable activities.
• Assist with month-end administrative tasks, documentation, and tracking reports.
• Support Finance with data entry, reporting, and administrative tasks.
• Resolve vendor and external-party inquiries.
• Support clinic managers with credit card expense reports.
• Identify workflow improvements and participate in process improvement initiatives.
• Support implementation of new billing requirements as contracts, funders, and locations are added.

Skills

Billing coordination

Payment reconciliation

EMR management

Data entry

Education

Diploma in Business Administration

Certificate in Finance

Certificate in Accounting

Certificate in Health Administration

Tools

EMR systems

Billing software

MS Office Suite

Job description

• Coordinate day-to-day billing activities across clinic locations
• Prepare and submit invoices according to organizational procedures, funding requirements, and established billing processes
• Review billing information for completeness and accuracy
• Ensure delivered services are accurately reflected in billing submissions and processed within required timelines
• Maintain billing records, documentation, and supporting information
• Monitor submitted invoices for errors, rejections, or missing information
• Follow up on outstanding invoices and billing questions
• Support resolution of routine billing discrepancies
• Assist with payment reconciliation by matching funder payments to submitted invoices
• Update billing and payment statuses in the EMR
• Collaborate with clinic administration, Finance, Operations, and funding partners
• Escalate complex billing issues to the National Clinic Administration Lead
• Assist with accounts payable and accounts receivable activities
• Assist with month-end administrative tasks, documentation, and tracking reports
• Support Finance with data entry, reporting, and administrative tasks
• Resolve vendor and external-party inquiries
• Support clinic managers and leaders with credit card expense reports
• Identify workflow improvements and participate in process improvement initiatives
• Support implementation of new billing requirements as contracts, funders, and locations are added

Requirements

• A diploma or certificate in Business Administration, Finance, Accounting, Health Administration, or a related field is preferred
• One to three years of experience in billings, accounts receivable, healthcare administration, or a related administrative role is required
• Experience with payment reconciliation and third-party funder invoicing is an asset
• Experience working with electronic medical records or healthcare administration systems is preferred
• Equivalencies of education may be considered
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) is required
• Proficiency in Electronic Medical Records (EMR) systems is required
• Employment reference checks, a clear police background check, and credit check are required as conditions of employment

Core Competencies

Demonstrates expertise in billing coordination, payment reconciliation, and electronic medical records management. Proficient in maintaining accurate billing records and collaborating with various stakeholders to resolve discrepancies and improve processes.

Highest-signal resume keywords

• Billing Coordination
• Payment Reconciliation
• Electronic Medical Records (EMR) Management
• Microsoft Office Suite Proficiency
• Accounts Receivable Experience

ATS Optimization Keywords

Hard Skills

• Billing Activities
• Invoice Preparation
• Billing Information Review
• Documentation Maintenance
• Error Monitoring
• Discrepancy Resolution
• Data Entry
• Reporting
• Month-End Administrative Tasks
• Workflow Improvement

Soft Skills

• Collaboration
• Communication
• Problem-Solving
• Attention to Detail
• Organizational Skills

Certifications & Qualifications

• Diploma in Business Administration
• Certificate in Finance
• Certificate in Accounting
• Certificate in Health Administration

Industry Keywords

• Healthcare Administration
• Accounts Payable
• Accounts Receivable
• Third-Party Funder Invoicing
• Billing Processes

Tools & Technologies

• Electronic Medical Records (EMR) Systems
• Billing Software