Accounts Receivable Administrator – Operations

Jobtailor; Burlington; On-site; CAD 42,000 - 60,000; Full time

Job summary

Jobtailor in Canada is seeking a detail-oriented payments administrator to handle posting, investigations, and reconciliations across retail and lease/loan contracts. You will manage locksbox, EFT/Wire, and pre-authorized payments while ensuring compliance and strong internal controls.

The role emphasizes data accuracy, multitasking, and independent work within an empowered environment, with a focus on KPI achievement and process improvements. Background checks are required.

Qualifications

• Post-Secondary education is required.
• Strong attention to detail and data entry skills.
• Finance or Operations experience; leasing or financing industry experience is an asset.
• Ability to manage multiple priorities within tight timeframes while maintaining attention to detail and meeting deadlines.
• Self-directed, decisive, and goal oriented.
• Comfortable in an empowered environment with established goals.
• Able to embrace and champion change.
• Capable of improving processes and driving growth.
• Excellent problem-solving and logical thinking.
• Excellent verbal and written communication and interpersonal skills.
• Able to work independently.
• Excellent planning and organizational skills.
• Solid team player in a fast-paced environment.
• Proficient in MS Word, Excel, and Outlook.
• Successful completion of a background check required.

Responsibilities

• Complete retail and wholesale payment postings, payment investigations, corrections, and fee adjustments
• Ensure lease and loan contract payments are posted according to compliance and matrix requirements
• Manage assigned Lockbox/Cheque payments, including coding and investigation
• Apply payments to the proper contracts daily and route unidentified payments to Unapplied Suspense
• Manage EFT/Wire payments, including coding and investigation
• Manage pre-authorized payments (PAPP/ACH), including returned payment postings
• Maintain proper records and follow policies and internal controls
• Ensure cash adjustments, transfers, one-offs, and contras are properly authorized and accurate
• Manage internal requests for payment transfers and fee adjustments
• Maintain consultative relationships with internal customers regarding system requirements and processes
• Achieve daily, weekly, and monthly KPIs and SLAs
• Review and update procedures, training manuals, and reports
• Perform additional administrative responsibilities, special projects, and other duties as assigned
• Assist with preparing documents for imaging and provide backup support to colleagues
• Update all necessary data accurately and promptly in DLL’s back-end system

Skills

Attention to detail

Problem-solving skills

Excellent verbal communication

Excellent written communication

Interpersonal skills

Organizational skills

Team player

Education

Post-Secondary Education

Tools

MS Word

Excel

Outlook

Job description

• Complete retail and wholesale payment postings, payment investigations, corrections, and fee adjustments
• Ensure lease and loan contract payments are accurately posted according to compliance, system, and authority matrix requirements
• Manage assigned Lockbox/Cheque payments, including coding and investigation
• Apply payments to the proper contracts daily and route unidentified payments to Unapplied Suspense
• Manage assigned EFT/Wire payments, including coding and investigation
• Manage assigned pre-authorized payments (PAPP/ACH), including returned payment postings
• Maintain proper records and follow policies, procedures, and internal controls
• Ensure cash adjustments, transfers, one-offs, and contras are properly authorized and accurate
• Manage internal requests for payment transfers and fee adjustments
• Maintain consultative relationships with internal customers regarding system requirements and processes
• Achieve daily, weekly, and monthly KPIs and SLAs
• Review and update procedures, training manuals, and reports
• Perform additional administrative responsibilities, special projects, and other duties as assigned
• Assist with preparing documents for imaging and provide backup support to colleagues
• Update all necessary data accurately and promptly in DLL’s back-end system

Requirements

• Post-Secondary education a requirement
• Strong attention to detail and excellent keying data entry skills
• Finance or Operations experience; leasing or financing industry experience considered an asset
• Ability to manage multiple priorities within tight timeframes while maintaining attention to detail and meeting deadlines
• Must be self-directed, decisive, and goal oriented
• Comfortable working in an empowered environment with established goals and limited step-by-step direction
• Ability to embrace and champion change
• Capable of improving processes and driving growth capacity
• Excellent problem-solving skills and logical thinking
• Excellent verbal and written communication and interpersonal skills
• Able to work independently
• Excellent planning and organizational skills
• Solid team player able to work in a demanding, fast-paced environment
• Proficient in MS Word, Excel, and Outlook
• Successful completion of a background check required

Core Competencies

Demonstrates strong attention to detail and excellent data entry skills while managing payment postings and investigations in compliance with established policies. Capable of maintaining consultative relationships and achieving KPIs in a fast-paced finance or operations environment.

Highest-signal resume keywords

• Payment Posting Management
• Finance or Operations Experience
• Attention to Detail
• MS Word, Excel, and Outlook Proficiency
• Problem-Solving Skills

ATS Optimization Keywords

Hard Skills

• Payment Investigations
• Fee Adjustments
• Contract Payment Posting
• EFT/Wire Payment Management
• Pre-Authorized Payment Management
• Data Entry Skills
• Record Maintenance
• KPI Achievement
• Process Improvement
• Document Preparation

Soft Skills

• Excellent Verbal Communication
• Excellent Written Communication
• Interpersonal Skills
• Organizational Skills
• Team Player

Certifications & Qualifications

• Post-Secondary Education

Industry Keywords

• Leasing Industry
• Financing Industry
• Compliance
• Internal Controls
• Empowered Environment