Bilingual Technical Support and Sales

BilingualOne Employment Services; Mississauga; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Client-site visits

Travel to Quebec up to 1 week/month

Job summary

BilingualOne Employment Services seeks a Bilingual Technical Support and Sales Specialist to join a client-facing IT services team in Mississauga, Ontario. The role combines hardware/software setup, troubleshooting, training, and hands-on installation with frequent client interaction.

You will demo products, onboard clients, and support engagement activities in both English and French, with travel to Quebec up to one week per month.

Qualifications

• Bilingual English and French required.
• 1–2 years in IT support, technical customer service, or technical sales.
• Willingness to travel for client visits and events.

Responsibilities

• Visit client sites to install hardware and software and provide follow-up support.
• Deliver product demonstrations, onboarding, and user training in English and French.
• Respond to client inquiries by phone, email, and in person with professional support.
• Troubleshoot basic hardware, software, networking, and system issues for end users.
• Collaborate with sales and marketing on client outreach and demonstrations.
• Maintain accurate records of installations and service activities.

Skills

Bilingual English & French

IT support / technical customerService

Product demonstrations & client on-boa

Travel readiness

Job description

Job Summary

We are recruiting for a Bilingual Technical Support and Sales Specialist to join a growing client-facing IT services environment in the L5S 0A1 area. This direct hire opportunity is ideal for a bilingual English and French professional who enjoys combining technical support, customer service, product demonstrations, and hands‑on installation work.

In this role, you will support clients through hardware and software setup, troubleshooting, onboarding, training, and follow-up service. You will also partner with sales and marketing teams to support demonstrations and client engagement activities. This is a strong opportunity for someone with 1 to 2 years of IT support, technical customer service, or technical sales experience who wants a varied role with travel, client interaction, and opportunities to build technical and communication skills.

The work environment is well suited to a dependable, professional, and self‑motivated individual who values teamwork, supportive leadership, and clear communication. You will be part of a collaborative setting where your bilingual skills, technical aptitude, and customer‑first approach will directly contribute to client satisfaction and long‑term success.

Key Responsibilities

• Visit client sites to install hardware and software, complete system setup, and provide follow-up technical support.
• Deliver product demonstrations, client onboarding, and user training in both English and French.
• Respond to client inquiries by phone, email, and in person while providing professional and timely support.
• Troubleshoot basic hardware, software, networking, and system issues for end users.
• Collaborate with sales and marketing teams on client outreach, demonstrations, onboarding, and support activities.
• Maintain accurate records of installations, site visits, service activities, and client support details.

Compensation and Benefits

• Salary range: $50,000 to $60,000 per year.
• Employment type: Direct hire.
• Work arrangement: Client‑site visits required.
• Travel requirement: Travel to Quebec for up to one week per month.