Bilingual Technical Support Agent

CB Canada; New Brunswick; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading company is seeking a Bilingual Technical Support Agent to provide remote technical assistance to customers. This role involves managing support tickets and requires full bilingual proficiency in French and English. The position offers paid training and all necessary equipment for a home office setup.

Benefits

Paid training

Work from home

All equipment provided

Free college tuition program

Weekly pay with direct deposit

Qualifications

• Experience or studies in Technical Support.
• Ability to speak, read, write and understand French and English.

Responsibilities

• Provide technical support to customers by phone, email, and chat.
• Manage the creation, resolution, and follow-up of tickets.

Skills

Bilingual

Technical Support

Customer Service

Education

Experience in Technical Support

Job description

Bilingual Technical Support Agent - $22.90 / hour

Our client in Markham, ON is looking for hardworking, motivated talent to join their team. This is a remote position. Don't wait… apply today!

What's in it for you?

• 22.90 / hour
• 24 / 7 rotational shifts (8 hour shifts)
• Paid training
• Work from home
• All equipment provided

What will you be doing?

• Provide technical support to customers by phone, email and chat in French and English
• Respond to access requests, software updates, password resets, external laptop connections (printers, monitors, etc), Windows Suite
• Manage the creation, resolution, and follow-up of tickets

What do you bring?

• Experience or studies in Technical Support
• Ability to speak, read, write and understand French and English (fully bilingual)
• Experience in a call centre environment
• Ability to work days, evenings, overnights (24 / 7 rotational schedule)

Why should you choose Manpower?

• Free training to upgrade your skills, including a free college tuition program
• Weekly pay with direct deposit
• 24 / 7 Manpower customer care support
• Voted #1 best places to work by Glassdoor 2021

Are you Interested?

Stop your job search and apply today! A recruiter will be in touch within 24 hours.

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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

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Technical Support Agent • New Brunswick, Canada