Bilingual Service BDC Coordinator - Edmonton

Autocanada; Edmonton; Vor Ort; CAD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Competitive Compensation and Benefits

Employee Vehicle Purchase & Service

Employee and Family Assistance

Company-wide appreciation events

Professional development opportunities

Zusammenfassung

AutoCanada's Crosstown Chrysler Dodge Jeep Ram in Edmonton is seeking a BDC Service Representative to be the first point of contact for customers. You will handle inbound and outbound calls and schedule service appointments, ensuring a smooth customer experience.

You will respond to inquiries, perform data entry, and coordinate with Service and Sales. Strong communication and computer skills are essential, and bilingual English/French is a plus, with automotive experience helpful.

Qualifikationen

• 1 year of customer service experience.
• 1 year in a call center.
• Excellent customer service skills.
• Good computer skills.
• Available day and evening – hours to be discussed.
• Experience in the automotive field is an asset.
• Bilingual English and French.

Aufgaben

• Receiving incoming and outbound calls and scheduling service appointments.
• Responding to customer inquiries.
• Data entry.
• Conducting follow-up calls for Service and Sales.

Kenntnisse

Customer service

Call center

Bilingual English/French

Data entry

Computer skills

Availability day/evening

Automotive industry experience

Jobbeschreibung

AutoCanada's Crosstown Chrysler Dodge Jeep Ram in Edmonton is seeking a BDC Service Representative to be the first point of contact for customers. You will handle inbound and outbound calls and schedule service appointments, ensuring a smooth customer experience.

You will respond to inquiries, perform data entry, and coordinate with Service and Sales. Strong communication and computer skills are essential, and bilingual English/French is a plus, with automotive experience helpful.