Bilingual Service Appointment Coordinator (French/English)

Autocanada

Winnipeg

On-site

CAD 23,000 - 28,000

Full time

8 days ago
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Benefits offered by this job

Competitive Compensation and Benefits
Employee Vehicle Purchase & Service
Employee & Family Assistance Programs
Company-wide events
Professional development

Job summary

Audi Winnipeg is seeking an Appointment Coordinator/Service Reception to be the first point of contact for customers, handling calls, scheduling service appointments, and guiding inquiries through the service and sales process.

The role requires strong communication, computer skills, and a customer‑focused approach. Bilingual English/French is expected, and automotive experience is an asset. This is an onsite full-time position at Winnipeg, MB.

Qualifications

  • 1 year experience in customer service.
  • 1 year experience working in a call center.
  • Excellent customer service skills.
  • Good computer skills.
  • Available day and evening – hours to be discussed.
  • Experience in the automotive field is an asset.
  • Bilingual, English and French.

Responsibilities

  • Receiving incoming calls, schedule service appointments
  • Responding to customer inquiries
  • Data entry
  • Conducting follow-up calls for the Service and Sales department

Skills

Customer service
Call center
Communication
Computer skills
Bilingual (English & French)

Job description

Audi Winnipeg is seeking an Appointment Coordinator/Service Reception to be the first point of contact for customers, handling calls, scheduling service appointments, and guiding inquiries through the service and sales process.

The role requires strong communication, computer skills, and a customer‑focused approach. Bilingual English/French is expected, and automotive experience is an asset. This is an onsite full-time position at Winnipeg, MB.

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