Bilingual Service Appointment Coordinator

Kelleher Ford; Winnipeg; Hybrid; CAD 24,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Employee vehicle purchase & service

Benefits package

Professional development

Job summary

Audi Winnipeg is seeking an Appointment Coordinator/Service Reception to be the first point of contact for customers, handling service scheduling and general inquiries with a friendly, professional demeanor.

Based in Winnipeg, MB, this onsite role requires at least 1 year in customer service and call center experience; bilingual English/French is a strong asset. Competitive compensation and benefits are offered by AutoCanada network.

Qualifications

• 1 year experience in customer service.
• 1 year experience working in a call center.
• Excellent customer service skills.
• Good computer skills.
• Available day and evening – hours to be discussed.
• Experience in the automotive field is an asset.
• Bilingual, English and French.

Responsibilities

• Receiving incoming calls, scheduling service appointments.
• Responding to customer inquiries.
• Data entry.
• Conducting follow‑up calls for the Service and Sales department.

Skills

Customer service

Call center

Bilingual EN/FR

Data entry

Tools

MS Office

Job description

Audi Winnipeg is seeking an Appointment Coordinator/Service Reception to be the first point of contact for customers, handling service scheduling and general inquiries with a friendly, professional demeanor.

Based in Winnipeg, MB, this onsite role requires at least 1 year in customer service and call center experience; bilingual English/French is a strong asset. Competitive compensation and benefits are offered by AutoCanada network.