Bilingual Sales Rep (English - Hindi)

Integra Recruiters; Toronto; On-site; CAD 46,800 - 57,200; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training and professional development

Friendly work environment

Job summary

A leading recruitment agency is seeking a motivated Bilingual Sales Representative in Toronto. The role involves promoting and selling products via phone and email, providing exceptional customer service, and exceeding sales targets. Candidates should have strong communication skills, handle high call volumes, and prefer some knowledge in Hindi, Punjabi, or Gujarati. This position offers a competitive salary of 52,000 annually plus monthly bonuses, a supportive work environment, and opportunities for professional development.

Qualifications

• Minimum 2 years of experience in a call centre sales environment is an asset.
• Additional language skills (Hindi, Punjabi, and Gujarati) are highly preferred.
• Proficiency in using computer systems and software applications.

Responsibilities

• Make outbound calls to prospective customers.
• Manage and maintain customer databases.
• Meet or exceed sales targets and quotas.
• Identify and escalate priority issues.
• Follow up with customers to ensure satisfaction.

Skills

Strong communication skills

Problem-solving skills

Attention to detail

Customer service orientation

Ability to handle high call volume

Tools

CRM tools

MS Suite

Job description

Overview

Our client is seeking a highly motivated Bilingual Sales Representative. As a Sales Representative, you will be responsible for selling our products over the phone and email. You will be required to provide excellent customer service, identify customer needs, and offer appropriate solutions to meet their requirements.

Responsibilities

• Make outbound calls to prospective customers to promote and sell our products.
• Receive inbound calls and emails from potential customers interested in our products and services and provide product information and pricing.
• Manage and maintain customer databases, ensuring accurate and up-to-date information is recorded.
• Meet or exceed sales targets and monthly quotas.
• Identify and escalate priority issues to the appropriate departments.
• Follow up with customers to ensure their satisfaction and resolve any outstanding issues.
• Maintain a positive and professional attitude when dealing with customers.

Requirements

• Minimum 2 years of experience in a call centre sales environment is an asset.
• Additional language skill (Hindi, Punjabi and Gujarati) is highly preferred because of the nature of our customer base.
• Strong communication skills, both verbal and written.
• Ability to handle over 60+ calls per day efficiently.
• Strong problem-solving skills and ability to think critically.
• Proficiency in using computer systems and software applications, including CRM tools and MS Suite.
• Strong attention to detail and accuracy.
• Customer service-oriented attitude.

This is an in-office position, not a remote position. This role will require you to work in our Markham office Monday through Friday.

If you meet the above requirements and are interested in this exciting opportunity, please submit your application with a resume. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Benefits

• Competitive salary 52,000 Base Salary (Annual) + Monthly Bonus
• Paid time off
• Training and professional development opportunities
• Friendly and supportive work environment