Bilingual Receptionist — Senior Living Admin & Front Desk

Riverstone Retirement Communities; Ottawa; Hybrid; CAD 22,000 - 31,000; Part time

Job summary

Riverstone Retirement Communities seeks a Casual Receptionist at Carlingwood Retirement in Ottawa. The role involves greeting residents and visitors, handling phones, and providing front-desk support, with a focus on courteous service in a senior living environment.

Qualifications include a Grade 12, at least three years of related experience, secretarial skills, MS Office proficiency, and data entry; French-English bilingualism is an asset. The position pays $19.41 per hour on a casual basis.

Qualifications

• Grade 12 minimum.
• Minimum of three years’ related experience, preferably in the health care industry.
• Secretarial skills and experience with office procedures required.
• Knowledge of business equipment and computer applications, such as MS Office, data entry, etc.
• Bilingualism in French and English an asset.

Responsibilities

• Provide full secretarial support for the General Manager and other department managers.
• Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required.
• Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.
• Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.
• Observe coming and goings of residents from facility.
• Handle payments from residents or family members.
• Sort incoming mail for distribution to residents and all departments.
• Present a positive image of the residence to the public

Skills

Secretarial skills

Data entry

MS Office

Bilingual FR/EN

Education

Grade 12 minimum

Tools

MS Office

Job description

Riverstone Retirement Communities seeks a Casual Receptionist at Carlingwood Retirement in Ottawa. The role involves greeting residents and visitors, handling phones, and providing front-desk support, with a focus on courteous service in a senior living environment.

Qualifications include a Grade 12, at least three years of related experience, secretarial skills, MS Office proficiency, and data entry; French-English bilingualism is an asset. The position pays $19.41 per hour on a casual basis.