Casual Receptionist - Riverpath Retirement

Riverstone Retirement Communities; Ottawa; Hybrid; CAD 21,000 - 29,000; Part time

Job summary

Riverstone Retirement Communities is seeking a Casual Receptionist at Riverpath Retirement. The role includes front-desk reception, visitor assistance, appointment bookings, and basic secretarial support in a resident-focused environment.

The position offers a casual schedule and pays $18.12/hr. Ideal candidates have Grade 12 and at least three years of related experience, with MS Office and strong communication skills; bilingualism is an asset.

Qualifications

• Grade 12 minimum.
• Minimum of three years' related experience in health care or office settings.
• Secretarial skills and office procedures experience.
• Knowledge of MS Office and data entry tasks.

Responsibilities

• Provide full secretarial support for managers and reception.
• First point of contact by phone and in person for visitors.
• Maintain daily records and guest/resident information lists.
• Book appointments and manage reservations.
• Observe resident movement and assist with inquiries.
• Handle payments from residents or family members.
• Sort mail and present a positive image of the residence.

Skills

Team player

Multitasking

Communication

Education

Grade 12

Tools

MS Office

Data entry

Job description

Casual Receptionist - Riverpath Retirement

Job Description

Riverstone Retirement Community - Receptionist

Casual - $18.12/hr

Existing Vacancy

Riverstone Retirement Communities is a locally owned and operated company. We believe that everyone deserves to live a meaningful, engaged, and joyful life. We strive to ensure our residents live comfortably and with dignity in a safe and happy environment.

Riverstone offersa highly respected, full continuum of care to its residents with avariety of lifestyle options to best suit their needs-from Independent, Assisted living, and Memory Care. Allowing each resident the freedom to live their best life.

Our valuedemployees work in an environment that fosters job satisfaction, respect, responsibility, loyalty, and personal growth. We are looking for positive, caring team members who want to make adifference inthe lives ofseniors.

More than just Senior Living. It's a new life.

QUALIFICATIONS:
Education:

• Grade 12 minimum

Background:

• Minimum of three years' related experience, preferably in the health care industry
• Secretarial skills and experience with office procedures required;
• Knowledge of business equipment and computer applications, such as MS Office, data entry, etc.
• Bilingualism in French and English an asset

Personal Requirements:

• Work as part of a team
• Capable of adapting to different situations and change
• Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc.
  

FUNCTIONS:

• Provide full secretarial support for the General Manager and other department managers;
• Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required;
• Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.;
• Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.;
• Observe coming and goings of residents from facility;
• Handle payments from residents or family members;
• Sort incoming mail for distribution to residents and all departments;
• Present a positive image of the residence to the public

Riverstone Retirement is committed to being an Equal Opportunity Employer. Please advise in advance if you require any accommodation during the application or selection process. Any information you send us will be handled professionally, respectful and in complete confidence.

While we thank all candidates for their interest, only those selected for further consideration will be contacted.