Bilingual Receptionist & Admin Clerk (EN/FR)

City of Greater Sudbury; Greater Sudbury; On-site; CAD 39,000 - 45,000; Part time

Job summary

City of Greater Sudbury is seeking a Clerk-Receptionist to manage front-line reception, answer inquiries, and provide information and direction. The role is based in the Social Services division and requires bilingual English/French communication.

The position reports to the Coordinator of Children and Social Services Administration and involves duties from first contact to document handling and filing, with a focus on customer service and accuracy.

Qualifications

• Secondary School completion (Grade XII) required.
• Six to twelve months related experience.
• Satisfactory keyboarding skills (40 words per minute).
• Ability to demonstrate interpersonal skills in dealing with the public in a courteous and effective manner.
• Demonstrate proficiency with microcomputer software (file maintenance, word processing, information input and retrieval).
• Excellent use of English; verbally and in writing.
• French verbal skills and good working knowledge of written French.

Responsibilities

• Respond to general enquiries from clients, the public and agencies; refer to contacts.
• Keep records as required; arrange appointments and meetings.
• Receive, file and distribute documents as required.
• Maintain filing system.
• Perform keyboarding and data entry.
• Organize and inventory stock forms and other office supplies.
• Review case files for retention and archiving; destroy outdated material.

Skills

Interpersonal skills

Keyboarding

English language

French language

Education

Secondary School (Grade XII)

Tools

Word processing

Information input

File maintenance

Job description

City of Greater Sudbury is seeking a Clerk-Receptionist to manage front-line reception, answer inquiries, and provide information and direction. The role is based in the Social Services division and requires bilingual English/French communication.

The position reports to the Coordinator of Children and Social Services Administration and involves duties from first contact to document handling and filing, with a focus on customer service and accuracy.