Bilingual Philanthropy Associate (Administrative Assistant)

The Ottawa Hospital Foundation; Ontario; Hybrid; CAD 41,000 - 52,000; Full time

Job summary

An established industry player seeks a proactive and organized administrative support professional to join their dynamic Philanthropy team. In this full-time role, you will play a crucial part in enhancing fundraising efforts by providing essential administrative support, managing donor correspondence, and ensuring accurate database updates. If you thrive in a fast-paced environment and possess strong bilingual communication skills, this opportunity offers a chance to make a meaningful impact in healthcare philanthropy. Join a diverse and inclusive team dedicated to transforming the future of healthcare through community support.

Benefits

3 weeks vacation

Medical benefits

Life insurance

Employee assistance program

Defined benefits pension

Qualifications

• Experience in administrative support, especially in a fundraising context.
• Bilingual proficiency in English and French is essential.

Responsibilities

• Provide administrative support to fundraisers, including scheduling and correspondence.
• Update and maintain the CRM database accurately and timely.

Skills

Bilingual communication (English/French)

Administrative support

Problem-solving skills

Organizational skills

Time management

Education

2-5 years of experience in administrative/fundraising environment

Tools

Microsoft Office Suite

Raiser’s Edge (CRM)

Wrike (project management)

Job description

Join our team to create a better tomorrow for us all

Our 22-person Philanthropy team inspires community support for The Ottawa Hospital. The administrative support that you’ll provide to our in-house fundraisers will enhance all our philanthropy outreach.

If you have administrative experience, and love:

• Interacting with the public in both official languages
• Providing administrative support in a fast-paced environment
• Making sure information is accurate, down to the small details
• Following processes and uncovering new efficiencies

This role is for you.

“Each fundraising team needs dedicated and talented administrative support to move our philanthropic efforts along – from preparing correspondence, to updating our CRM database, scheduling meetings, and much more. If you’re highly organized and proactive, then this role is for you!”

We want YOU by our side to help transform the future of healthcare.

POSITION SNAPSHOT

Position Type: Full-time Permanent (37.5 hours per week)

Number of Vacancies: 1

Number of direct reports: 0

Annual Salary: The salary range for this position is $41,000 – $51,200

Experience: Preference will be given to candidates with 2-5 years of experience in an administrative and/or fundraising environment.

Vacation: 3 weeks per annum

Medical Benefits: Includes medical benefits (semi-private hospital, extended health care, vision care, dental care); life insurance; employee and family assistance program; defined benefits pension, and much more.

Location: Hybrid options available, with onsite work conducted in Ottawa, Ontario.

Languages: Bilingual essential (English/French). As bilingualism is mandatory, candidates must demonstrate functional proficiency in both written and verbal communications during the recruitment process.

Software: Proficiency with Microsoft Office (Outlook, Word, Excel) and ability to learn new software, particularly Wrike (project management) and Raiser’s Edge (CRM database).

Deadline to Apply: We will start reviewing applications on April 9, and will continue reviewing applications and conducting interviews on a rolling basis. We therefore encourage candidates to apply early.

What Would My Job Look Like?

• Build relationships with – and inspire the confidence of – donors and the general public by phone and email.
• Prepare, coordinate and send routine donor correspondence, such as pledge reminders, thank you letters, etc.
• Provide general administrative support to our mid-level fundraisers (scheduling, room bookings, coordinating signatures etc.)
• Ensure accurately and timely updates to Raiser’s Edge (CRM database).
• Rotate in person reception coverage of our front-facing General Campus (501 Smyth Road), and/or Irving Greenberg Family Cancer Centre (3045 Baseline Road) offices. (Each new hire will be assigned a primary campus of work.)
• Ability to thrive in a dynamic work environment with shifting priorities and time-sensitive deliverables.
• Ability to communicate clearly and concisely.
• Ability to streamline processes by identifying inefficiencies and implementing solutions, particularly through the innovative use of technology.
• Exceptional problem-solving skills.
• Advanced computer skills in Microsoft Office Suite are required. A strong understanding of Raiser’s Edge NXT and Wrike is considered an asset.

Operational requirements:

• Willingness and ability to work outside of regular business hours when needed.

HOW TO APPLY

Please forward your resume and cover letter outlining your experience, salary expectations and why you think you would be a suitable candidate for this position to [e-mail]. Your application should be submitted in PDF format and should use the following title: Firstname_Last Name_PhilanthropyAssociate (Mid-Level Program)

The Ottawa Hospital Foundation values diversity and embraces an organizational culture that is inclusive and free of bias and discrimination. The Foundation is committed to a board and staff that is comprised of talented and dedicated individuals with a diverse mix of expertise, experience, skills, and backgrounds.

We would like to thank all applicants in advance and advise them that only candidates selected for an interview will be contacted.