Bilingual Mortgage Support Specialist

RBC; Lévis; On-site; CAD 28,000 - 38,000; Part time

Benefits offered by this job

Performance-based bonuses

Flexible benefits

Competitive compensation

Job summary

RBC is seeking a part-time Mortgage Support Assistant in Lévis, Canada to provide administrative support to a Mortgage Specialist. You will deliver responsive service to clients via fax, email, and phone, manage communications, and help keep schedules and records organized.

The role emphasizes teamwork, bilingual service, and a proactive approach to mortgage processing. Ideal candidates are organized, multitaskers with strong computer skills and a client-centric mindset, capable of thriving in a

Qualifications

• Sales-oriented, self-motivated and thrive in a fast-paced environment.
• Provide superior responsive service to client requests to build loyalty.
• Well organized with the ability to multi-task and prioritize.
• Energetic team player with attention to detail and strong computer skills.

Responsibilities

• Consistently provide superior responsive service to client requests via fax/email/phone.
• Manage Mortgage Specialist’s e-mail/mail and prioritize for reading.
• Ensure Mortgage Specialist’s diary is effectively time managed and create capacity for required activities.
• Coordinate office routines and expenses to maintain efficiency and manage files and records.

Skills

Client Centricity

Communication

Critical Thinking

Curious Mindset

Job description

RBC is seeking a part-time Mortgage Support Assistant in Lévis, Canada to provide administrative support to a Mortgage Specialist. You will deliver responsive service to clients via fax, email, and phone, manage communications, and help keep schedules and records organized.

The role emphasizes teamwork, bilingual service, and a proactive approach to mortgage processing. Ideal candidates are organized, multitaskers with strong computer skills and a client-centric mindset, capable of thriving in a