Bilingual Operations & Data Entry Associate (Montréal)

RBC; Montreal (administrative region); On-site; CAD 35,000 - 52,000; Part time

Job summary

RBC in Montréal is seeking an Associate Operations Representative to handle routine data entry and online transaction processing with accuracy and speed. You will support client fulfillment and ensure throughputs meet service levels while maintaining quality.

The role requires bilingual English and French, strong data-entry skills, and the ability to work Monday to Friday, 10 a.m. to 6 p.m. You will collaborate with colleagues across Canada in a flexible, service-driven environment at RBC.

Qualifications

• Bilingual English and French required.
• Strong data entry speed and accuracy.
• Available Monday to Friday, 10am–6pm.
• Ability to rapidly resolve issues and set priorities.
• Customer service experience is a plus.

Responsibilities

• Process routine data entry and online transactions.
• Review documents for completeness and accuracy.
• Balance transactions and deposits as received.
• Adhere to operational risk policies and guidelines.
• Contribute to team through coaching and continuous improvement.

Skills

Bilingual English-French

Client focus

Data entry accuracy

Problem solving

Time management

Job description

RBC in Montréal is seeking an Associate Operations Representative to handle routine data entry and online transaction processing with accuracy and speed. You will support client fulfillment and ensure throughputs meet service levels while maintaining quality.

The role requires bilingual English and French, strong data-entry skills, and the ability to work Monday to Friday, 10 a.m. to 6 p.m. You will collaborate with colleagues across Canada in a flexible, service-driven environment at RBC.