Bilingual Operations Specialist — Admin & Compliance

RBC; Vancouver; On-site; CAD 42,000 - 56,000; Full time

Job summary

RBC is seeking an experienced administrative support professional to provide day-to-day operational assistance to MIRPs / MMS / Builder Managers / AMS Nationally. The role focuses on proactive workflow improvements, onboarding, LOAs, terminations, payroll adjustments, and regulatory compliance.

The ideal candidate will be bilingual (English and French), highly organized, capable of multitasking under tight deadlines, and tech-savvy, with a proactive approach to improving processes and risk

Qualifications

• Bilingualism (English and French) required.
• Strong organizational and multitasking abilities.
• Excellent written and oral communication skills.
• Able to meet tight deadlines and manage high volumes.

Responsibilities

• Proactively align with RBC policies and mitigate operational risk.
• Support National Managers with onboarding, LOAs, and terminations (MS/FPIRP/AMS).
• Submit CB Access requests and delegated Workday tasks for LOAs/terminations/new hires.
• Coordinate letters for appointments/departures for Managers.
• Maintain privacy and protect client and employee information.
• Keep up with compliance requirements.
• Assist Managers to enhance operational soundness.
• Process payroll adjustments as needed.
• Submit SECAF-related grid approvals via CB Access.

Skills

Bilingual EN/FR

Organizational skills

Written & Verbal communication

Multitasking

Deadline-driven

Tech-savvy

Tools

Workday

CB Access

Job description

RBC is seeking an experienced administrative support professional to provide day-to-day operational assistance to MIRPs / MMS / Builder Managers / AMS Nationally. The role focuses on proactive workflow improvements, onboarding, LOAs, terminations, payroll adjustments, and regulatory compliance.

The ideal candidate will be bilingual (English and French), highly organized, capable of multitasking under tight deadlines, and tech-savvy, with a proactive approach to improving processes and risk