Bilingual Loan Advisor (EN/FR) - Customer-Focused Solutions

Fairstone Financial Inc.; Bathurst; On-site; CAD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive hourly rate

Incentive plan based on performance

Vacation time

Health and dental coverage

Virtual healthcare

RRSP matching

Education assistance

Fairstone Academy

Parental leave top-up

Volunteer day

Job summary

Fairstone Bank is seeking a customer-oriented sales associate to promote loan and protection products across Canada. You will understand customer needs to tailor financial solutions and manage the entire sales process from application to closing, both in person and online.

Fluency in English and French is required to serve a diverse client base. The role emphasizes building trusted relationships, meeting sales targets, and contributing to a collaborative team environment with competitive

Qualifications

• High school diploma; post-secondary in finance, sales, or business is an asset.
• Minimum 1 year of sales experience or customer service with targets.
• Strong interpersonal, communication and negotiation skills.
• Customer-first mindset and ability to deliver value.

Responsibilities

• Actively promoting and selling loan and protection products in a fast-paced environment.
• Understanding customer needs to recommend financial solutions.
• Managing the sales process in person and virtually from application to closing.
• Building relationships and earning trust through excellent service.
• Staying focused on individual and team sales goals.
• Performing credit assessments, processing payments, and managing overdue accounts.

Skills

Interpersonal skills

Communication

Negotiation

Sales experience

Customer service

Education

High school diploma

Job description

Fairstone Bank is seeking a customer-oriented sales associate to promote loan and protection products across Canada. You will understand customer needs to tailor financial solutions and manage the entire sales process from application to closing, both in person and online.

Fluency in English and French is required to serve a diverse client base. The role emphasizes building trusted relationships, meeting sales targets, and contributing to a collaborative team environment with competitive