Bilingual IT Support

KTek Resourcing; Mississauga; On-site; CAD 24,796 - 27,552; Part time

Job summary

A staffing agency in Canada is seeking an Entry Level IT Support Specialist for a role in Mississauga. Candidates must be bilingual in French and English and have 1–3 years of experience in IT support. The position requires working in a rotational shift environment. Proficiency with ServiceNow or similar tools is essential.

Qualifications

• 1–3 years of experience in IT service desk or technical support roles.
• Ability to work in a 24/7 rotational shift environment.

Responsibilities

• Provide technical support for Windows, MS Office, and network connectivity.
• Manage and resolve service tickets using an ITSM tool.

Skills

Bilingual proficiency in French and English (verbal and written)

Technical troubleshooting skills

Customer service skills

Tools

ServiceNow ticketing system

Job description

This range is provided by KTek Resourcing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$18.00/hr - CA$20.00/hr

Direct message the job poster from KTek Resourcing

• Bilingual proficiency in French and English (verbal and written).
• 1–3 years of experience in IT service desk or technical support roles.
• Proficiency with ServiceNow ticketing system (or similar ITSM tool).
• Strong technical troubleshooting skills, including basic support for Windows, MS Office, and network connectivity.
• Excellent communication and customer service skills.
• Ability to thrive in a 24/7 environment with rotating shifts, including nights and weekends.
• Work Environment: 24/7 rotational shifts (including nights, weekends, and holidays)

Seniority level

Entry level

Employment type

Contract

Job function

• Analyst
• Retail

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