Bilingual Customer Service Representative (French & English) – Stable & Supportive Work Environment

Bilingual Source; Burlington; On-site; CAD 50,000 - 60,000; Full time

Job summary

An established industry player is seeking a Bilingual Customer Service Representative to provide exceptional support in both French and English. This role offers a stable and rewarding career path in a supportive environment, emphasizing long-term growth and continuous learning. You will be the first point of contact for customer inquiries, ensuring professionalism and responsiveness. Join a team that values its employees and fosters a collaborative work-life balance, where your bilingual skills will shine and contribute to customer satisfaction.

Benefits

Comprehensive training

Work-life balance

Professional setting

Career stability

Qualifications

• Fluency in both French and English is essential for this role.
• Strong communication skills and detail-oriented approach are required.

Responsibilities

• Serve as the first point of contact for customer inquiries in both languages.
• Manage account-related requests including sourcing and quoting orders.

Skills

Fluency in French

Fluency in English

Strong communication skills

Detail-oriented

Problem-solving skills

Job description

2 days ago Be among the first 25 applicants

This range is provided by Bilingual Source. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$50,000.00/yr - CA$60,000.00/yr

Direct message the job poster from Bilingual Source

President of Bilingual Source | Recruitment Principles | Influencing Outcomes

Are you looking for a steady and rewarding career in customer service? Our client, a well-established and respected organization, is seeking a Bilingual Customer Service Representative (French & English) to join their team. This is an excellent opportunity for individuals who value stability, consistency, and long-term career growth in a supportive and professional environment.

What You’ll Do

• Serve as the first point of contact for customer service inquiries in French and English, ensuring a high level of professionalism and responsiveness.
• Manage account-related requests, including sourcing, quoting, and expediting orders.
• Process vendor purchase orders, customer sales orders, and returns with accuracy and efficiency.
• Collaborate with internal and external stakeholders to resolve customer needs effectively.
• Adapt and thrive in an environment of continuous learning and change.

What You Bring

• Fluency in French and English (spoken and written) is required.
• Strong communication skills and the ability to interact confidently over the phone and through other communication channels.
• Detail-oriented with the ability to multitask across multiple administrative systems.
• A team player with a proactive approach to problem-solving and customer satisfaction.
• A commitment to professionalism and reliability in a structured, process-driven work environment.

Why Join?

• Long-term career stability with an organization that values its employees.
• Consistent and structured work environment where you can grow and develop.
• Comprehensive training and ongoing support to help you succeed.
• Work-life balance and a professional setting that fosters collaboration and success.

If you’re looking for a dependable, fulfilling, and career-oriented role where you can apply your bilingual skills and customer service expertise, we’d love to hear from you!

Apply today to take the next step in your stable and rewarding career.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Industrial Machinery Manufacturing

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