Bilingual Intake & Admin Pro (French/English)

Sentrex; Canada; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Vacation entitlement

Wellness program

Paid sick days

Dental & Extended Health Benefits

AD&D, LTD & Life Insurance

RRSP Matching

Employee & Family Assistance Program

Job summary

Sentrex Health Solutions in Canada is seeking a Bilingual Intake Specialist to provide administrative support for the Patient Support Program. You will handle data entry, communications, and office duties with a focus on accuracy and confidentiality in a collaborative, fast-paced environment.

You will work standard hours with flexibility, contribute to reports, and support multiple teams to ensure smooth program operations and client service excellence.

Qualifications

• Bilingualism (English and French) required and excellent communication skills.
• Grade 12 education combined with 2 years of college or equivalent experience in office administration.
• Experience with Patient Support Programs is an asset.
• Proficient in Microsoft Office and data-entry.
• Ability to learn quickly, multi-task, and adapt in a fast-paced environment.

Responsibilities

• Provide cross-coverage administrative support across Patient Support Program activities.
• Ensure high-quality data entry into our database systems and maintain filing systems.
• Manage inbound communications via email, fax, and mail; respond timely and professionally.
• Perform ad-hoc administrative duties as assigned by the manager.
• Process data-entry of information at different contact points during program delivery.
• Order office supplies and maintain inventory.
• Assist with reports, time sheets, expenses, and CRM reporting per timelines.

Skills

Bilingual EN/FR

Microsoft Office

Data entry

Customer service

Administrative support

Confidentiality

Typing

Multi-tasking

Education

Grade 12 + college

Secretarial training

Tools

CRM systems

Database software

Job description

Sentrex Health Solutions in Canada is seeking a Bilingual Intake Specialist to provide administrative support for the Patient Support Program. You will handle data entry, communications, and office duties with a focus on accuracy and confidentiality in a collaborative, fast-paced environment.

You will work standard hours with flexibility, contribute to reports, and support multiple teams to ensure smooth program operations and client service excellence.